Library Coordinator
: Job Details :

Library Outreach Coordinator

The Library Outreach Coordinator position works 40 hours per week and must be able to work a flexible schedule as needed to include evenings and weekends. The Library Outreach Coordinator is responsible for developing Outreach collaborations and relationships that promote library service, customer relations, and relevant programs for all Forsyth County residents (to include adults in transition, adult group homes, elderly and disabled adults or groups, young adults commonly referred to as teens, intergenerational or family groups and children's audiences). The Library Outreach Coordinator is responsible for operating county vehicles while providing Outreach services to various locations throughout Forsyth County.

Duties include: circulating materials to library customers from the mobile library or bookmobiles and further management of designated collections. Other duties include program planning and facilitation of relative library programs and services for all ages, materials processing, displays, marketing the collection, processing library cards, and various clerical duties as they relate to the Outreach Division. Anywhere between 60-65% of all work to be completed in this role will consist of programing and promoting library services while out in the community. Some of the duties for this position require bending, stretching and squatting, pushing book trucks weighing up to 50 pounds, and lifting bins weighing up to 25 pounds. Other responsibilities include the observation and reporting of maintenance needs of the bookmobiles and county vehicles to the Outreach Services and Bookmobile Supervisor and the upkeep of all work and collaborative spaces. Duties include considerable public contact requiring tact and courtesy with a goal of excellent customer service. Work is performed under the direct supervision of the Outreach, Diversity and Inclusion Manager and is evaluated through regularly scheduled meetings and evaluation periods for the overall effectiveness of library services provided.

Distinguishing Features

• Thorough knowledge of the book collection, reference books and other materials in the library.
• Working knowledge of the policies and procedures of the library system.
• Knowledge of library information and resources.
• Highly familiar with community engagement.
• Ability to relate to a wide range of children and older adults.
• Ability to plan and present library programs effectively.
• Ability to promote interest in library services.
• Ability to supervise a small work group.
• Ability to communicate with others tactfully and courteously.
• Ability to maintain effective working relationships with other employees.

Minimum Education and Experience

Graduation from high school or GED and two years of library experience. A higher education level may be considered as a substitution for all or part of the experience requirement. Maintain a valid drivers license.

Essential Duties and Responsibilities

• Schedule, plans, facilitates, and assesses library programming though the community and at outreach sites.
• Develops and maintains relationships with new and existing agencies and organizations receiving outreach services.
• Operating large vehicles like a bookmobile.
• Prepare bookmobile for site visits.
• Process material handling, check-in/outs, holds and assesses library applications and issues library cards.
• Answer questions and promote library services, reference and reader's advisory request.
• Provide branch support for public service desk.
• Assess and weed assigned library selection.
• Route service request/needs to appropriate contacts.
• Perform other duties as assigned.
• Maintaining a specific license such as a driver's license in good standing, without a lapse or loss of a privilege to drive in compliance with North Carolina law, and in compliance with applicable DOT standards for commercial motor vehicle drivers if required to perform the duties assigned to the position.