Trade Support Engineer
A leading global hedge fund and technology-driven trading firm operating across a broad range of asset classes and strategies is seeking a Trade Support Engineer. The firm is renowned for its cutting-edge approach to technology and promotes a highly collaborative environment where engineers work closely with traders and researchers to solve complex and impactful problems.
Main Responsibilities
- Ensure global trading platform line readiness during both pre-trading and post-trading hours
- Provide first-line trade flow support to traders
- Monitor and support end-to-end transaction flow across the trading platform
- Rapidly identify, analyze, and resolve alerts and issues; escalate where necessary to minimize trade flow disruption and prevent outages
- Manage incidents by creating and distributing reports in line with established procedures
- Maintain close communication with traders, back-office, brokers, exchanges, developers, and infrastructure teams
- Support scheduled application deployments, network changes, and server maintenance activities
- Oversee and support automated processes across the trading environment
- Manage user requests: track, approve, update, and resolve tickets through to closure
- Identify inefficiencies in manual workflows or tools and collaborate with internal/external teams to automate and improve them
Qualifications
- Extensive experience in trade flow or application support on an electronic trading desk, ideally in equities, commodities, FX, futures, or Delta One
- Proficiency in Linux OS
- Strong technical scripting skills in Python, Perl, or Bash
- Deep practical knowledge of the FIX protocol; familiarity with native exchange protocols is a plus
- Working knowledge of networking (TCP/IP, multicast), diagnostic tools (tcpdump), and time sync protocols (PTP, NTP) preferred
- Bachelor's degree in Computer Science, Engineering, or a related technical field
Please apply to learn more.