Coordination Director
: Job Details :


Coordination Director

Mai Placement

Job Location : New York,NY, USA

Posted on : 2025-08-08T01:01:21Z

Job Description :

Director of CoordinationBrooklyn, NYOn-Site Monday–Friday, 9:00 AM–5:00 PM$80K – $120K + Bonuses

Position Overview

We are seeking a dynamic and emotionally intelligent Director of Coordination to lead our growing team of 10+ coordinators and one supervisor. This is a high-impact leadership role focused on driving operational excellence, team motivation, and staffing efficiency in a fast-paced, mission-driven environment. Prior experience in healthcare is a plus, but more importantly, we're looking for a confident, process-minded leader who knows how to bring structure, accountability, and positive energy to a team.

The Ideal Candidate

  • Proven leadership experience managing and motivating teams

  • Strong communicator with emotional intelligence and a people-first mindset

  • Comfortable owning KPIs, tracking performance, and making real-time process improvements

  • Systems thinker with experience implementing or enhancing coordination tools/software

  • Organized, energetic, and ready to take on a challenge

  • Bilingual in Spanish or Yiddish preferred (not required)

  • Excited to contribute to a culture of growth, clarity, and positivity

Key Responsibilities

  • Team Leadership: Supervise and support a team of staffing coordinators and one supervisor. Set clear goals, track performance, and coach team members to succeed.

  • Operations Oversight: Implement and refine processes to ensure efficient staff assignments and coverage. Optimize use of coordination platforms (e.g., HHA Exchange, Smartsheets, Microsoft Office).

  • Cross-Departmental Collaboration: Serve as the communication bridge between coordination and departments including HR, Payroll, Compliance, Billing, and Nursing.

  • Accountability: Monitor daily workflows, address escalations, and ensure compliance with internal protocols and regulatory standards.

  • Problem-Solving: Identify and troubleshoot gaps in process, software use, or team performance. Provide retraining, feedback, and continuous improvement strategies.

  • Culture Building: Promote a positive, respectful, and high-performing team culture.

Qualifications

  • Required:

    • 3–5+ years of team management experience in operations, scheduling, or similar fields

    • Strong command of Microsoft Office Suite and workflow tools like Smartsheets

    • Demonstrated ability to lead, develop, and inspire a team

    • Excellent written and verbal communication skills

  • Preferred:

    • Experience in healthcare, home care, or related service industries

    • Familiarity with HHA Exchange, EVV systems, or staffing platforms

    • Bilingual (Spanish)

Email your resume to:...@maiplacement.com

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