Job Location : New York,NY, USA
Director of CoordinationBrooklyn, NYOn-Site Monday–Friday, 9:00 AM–5:00 PM$80K – $120K + Bonuses
Position Overview
We are seeking a dynamic and emotionally intelligent Director of Coordination to lead our growing team of 10+ coordinators and one supervisor. This is a high-impact leadership role focused on driving operational excellence, team motivation, and staffing efficiency in a fast-paced, mission-driven environment. Prior experience in healthcare is a plus, but more importantly, we're looking for a confident, process-minded leader who knows how to bring structure, accountability, and positive energy to a team.
The Ideal Candidate
Proven leadership experience managing and motivating teams
Strong communicator with emotional intelligence and a people-first mindset
Comfortable owning KPIs, tracking performance, and making real-time process improvements
Systems thinker with experience implementing or enhancing coordination tools/software
Organized, energetic, and ready to take on a challenge
Bilingual in Spanish or Yiddish preferred (not required)
Excited to contribute to a culture of growth, clarity, and positivity
Key Responsibilities
Team Leadership: Supervise and support a team of staffing coordinators and one supervisor. Set clear goals, track performance, and coach team members to succeed.
Operations Oversight: Implement and refine processes to ensure efficient staff assignments and coverage. Optimize use of coordination platforms (e.g., HHA Exchange, Smartsheets, Microsoft Office).
Cross-Departmental Collaboration: Serve as the communication bridge between coordination and departments including HR, Payroll, Compliance, Billing, and Nursing.
Accountability: Monitor daily workflows, address escalations, and ensure compliance with internal protocols and regulatory standards.
Problem-Solving: Identify and troubleshoot gaps in process, software use, or team performance. Provide retraining, feedback, and continuous improvement strategies.
Culture Building: Promote a positive, respectful, and high-performing team culture.
Qualifications
Required:
3–5+ years of team management experience in operations, scheduling, or similar fields
Strong command of Microsoft Office Suite and workflow tools like Smartsheets
Demonstrated ability to lead, develop, and inspire a team
Excellent written and verbal communication skills
Preferred:
Experience in healthcare, home care, or related service industries
Familiarity with HHA Exchange, EVV systems, or staffing platforms
Bilingual (Spanish)
Email your resume to:...@maiplacement.com
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