Salary : $33,654.40 - $38,702.56 Annually Location : Winston-Salem, NC Job Type: Full Time Job Number: 08317 Department: Emergency Services Division: Administration Opening Date: 07/31/2025 Closing Date: 8/10/2025 11:59 PM Eastern General Statement of Duties The Forsyth County Department of Emergency Services, is seeking a full-time Office Assistant to support the daily administrative needs that are essential to the accuracy and timeliness requirements of the division. Core responsibilities of this position include assisting training with onboarding and offboarding, academy set up, data entry, updating SOG's, protocol books, assist with setting up stand by, ESO and EMSMC reports, additional duties as requested. The applicant should possess general knowledge of office and accounting procedures, the ability to use correct grammar and spelling in written form and excellent customer service skills for both phone and reception desk duties as well as written communication with staff, customers/reps and community partners. The ideal applicant should also have strong demonstrated knowledge of the usage of computer applications in a network environment and have proficiency with Microsoft Office products (i.e. Word, Excel, Teams, PowerPoint), data entry, electronic scanning and electronic file/record keeping. Distinguishing Features Performs a variety of office tasks as a generalist in support of administrative, program, or technical operations. Functions include records, reports, and filing, public contact, office equipment operation, and composition. An employee in this class independently performs a variety of tasks that involve some scope or consequence in support of an office, program, or work unit. Tasks may involve several steps in a process, with specific procedural and operational guidelines readily available. Work requires a general knowledge of the office or work unit's policies and procedures to communicate information. Knowledge Skills and Abilities General knowledge of office or work unit procedures, methods, and practices. General knowledge of and ability to use correct spelling, punctuation, and grammar. General knowledge of office accounting and record keeping procedures. Ability to use a variety of office equipment as required by the position. Ability to type with accuracy at the speed required by the position. Ability to use courtesy and tact in performing public contact duties. Ability to screen communications based on predetermined guidelines in order to respond or route to proper destination. Ability to communicate effectively in person and by telephone. Ability to maintain effective working relationships with other employees Minimum Education and Experience Graduation from high school or GED and at least one year of office/clerical experience. A higher education level may be considered as a substitution for all or part of the experience. Valid Drivers License required. Click to view information. Click to view information. These links do not apply to positions that are Part Time, no benefits. 01 The following supplemental questions may be used as a scored evaluation of your knowledge, skills and experience. Be certain that the choices you make correspond to the information you have provided on your application. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during a hiring interview.By completing this supplemental evaluation you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the hiring manager. Any misstatements or falsification of information may eliminate you from consideration or may result in dismissal. See resume is not an acceptable answer to the questions.
- Yes I understand and agree
- No I do not agree
02 Please select your highest level of completed education.
- Some high school
- High school diploma or GED
- Some college, trainings, or certifications
- Completion of a vocational program
- Associate's degree
- Bachelor's degree
- Master's degree or above
03 How many years of office clerical experience do you possess?
- No experience
- Less than 1 year
- 1 to 3 years
- 3 to 5 years
- 5 to 7 years
- 7 to 10 years
- More than 10 years
04 Which option below best describes your proficiency working with computer programs?
- Beginner
- Intermediate
- Advanced
- Expert
05 Please select the computer based products and applications in which you are proficient. Select all that apply.
- Microsoft Office
- Microsoft Excel
- Microsoft PowerPoint
- Google Mail
- Google Docs
- Google Sheets
- Google Slides
- None of these
06 How many years of professional experience do you have with face-to-face contact serving the public?
- No experience
- Less than 1 year
- 1 to 3 years
- 3 to 5 years
- 5 to 7 years
- 7 to 10 years
- More than 10 years
07 How many years of experience do you have working with and maintaining electronic record-keeping systems?
- No experience
- Less than 1 year
- 1 to 3 years
- 3 to 5 years
- 5 to 7 years
- 7 to 10 years
- More than 10 years
Required Question