Operations Director – Property & Facilities ManagementOperations Director – Property & Facilities Management
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This range is provided by Boden Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$100,000.00/yr - $110,000.00/yr
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Connecting Top Talent with Leading Employers in Facilities & Real Estate | SVP at Boden Talent
Operations Director – Property & Facilities Management
Presented by Boden Talent on behalf of our client
About the Role
Our client is seeking a dynamic Operations Director to lead the strategic and day-to-day operations of a residential property, overseeing both community and facility management functions. This role is pivotal in delivering exceptional living experiences for residents, fostering a culture of care, and driving operational and financial success.
What You'll Be Doing
- Drive occupancy results and implement effective marketing strategies.
- Ensure compliance with company policies and procedures.
- Set operational priorities, oversee leasing activity, and manage maintenance performance.
- Provide oversight and validation of financial transaction data within Yardi.
- Collaborate with facilities management to resolve recurring maintenance issues and develop proactive solutions.
- Ensure operational and maintenance metrics are consistently achieved.
- Foster a workplace culture aligned with our client's WeCare values.
- Recruit, onboard, and retain top talent to support business and property goals.
- Mentor and develop team members to support personal and professional growth.
- Drive performance improvements through feedback, problem-solving, and relationship building.
- Collaborate effectively with stakeholders including Installation Commands, Housing Partners, Residents, and internal teams.
- Solicit and act on feedback from all stakeholders to enhance service delivery.
- Lead annual budget planning and ensure monthly financial targets are met.
- Oversee all financial management responsibilities including reporting, budgeting, and expenditure tracking.
- Handle accounts payable and receivable functions.
- Support the Project Development team with service partner data, meetings, and scheduling needs.
Work Environment & Physical Demands
- Office-based role with regular interactions with residents, facilities, and community teams.
- Must be physically capable of light lifting (up to 50 lbs), and use of typical office equipment.
- Occasional standing, bending, climbing, and movement may be required.
Who We're Looking For
- High School Diploma or equivalent (Associate's or Bachelor's degree preferred)
- Minimum 10 years in property management or hospitality
- Minimum 7 years' experience managing teams
- Strong leadership skills and alignment with core values
- Proven financial acumen and experience managing budgets and forecasts
- Detail-oriented, results-driven professional with excellent communication skills
- Ability to handle competing priorities and build collaborative relationships
- Empathetic listener with a resident-first approach
- Must hold a valid driver's license with a clean driving record
- Preference for candidates with or willing to obtain an ARM (IREM) or CAM (BOMA) designation
Seniority level
Employment type
Job function
- Job functionManagement and Project Management
- IndustriesReal Estate and Facilities Services
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