About: - Location: Greenwich, CT
- Full-time position
We're seeking a compassionate and detail-oriented
Patient Care Coordinator to support a high-end dermatology practice focused on medical, cosmetic, and surgical skin care. This front-facing role is perfect for someone who thrives in a fast-paced environment, enjoys patient interaction, and can manage multiple administrative tasks with professionalism and poise.
Key Responsibilities - Greet patients warmly, manage check-in/check-out procedures, and ensure a smooth flow through the practice
- Schedule, confirm, and manage appointments across multiple providers and services
- Answer phones, respond to inquiries, and provide accurate information about treatments and policies
- Verify insurance, process payments, and assist with pre-authorizations or billing questions
- Maintain accurate patient records and ensure compliance with HIPAA guidelines
- Coordinate pre- and post-procedure instructions with clinical staff
- Serve as a liaison between patients, providers, and medical assistants to optimize the patient experience
- Support the administrative team with additional duties as needed (supply tracking, inventory, data entry)
Qualifications - 1+ year of experience in a medical office or dermatology setting preferred
- Strong interpersonal and communication skills, both verbal and written
- Comfortable with EMR systems (e.g., Modernizing Medicine, Nextech, or similar)
- Ability to multitask, prioritize, and work under pressure with grace
- Polished, professional demeanor - hospitality or concierge experience is a plus
- High school diploma required; associate's or bachelor's degree preferred
Compensation & Benefits - Competitive hourly rate ($23-$25/hr based on experience)
- Health benefits and paid time off
- Career development in a boutique, high-touch dermatology environment
- Exposure to both medical and aesthetic procedures