Purpose: Perform diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. Responsibilities:
- Performs diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products.
- Participates in Service EDUCATE Training programs required for the development of skills and knowledge
- Maintains current knowledge of John Deere and competitive products
- Maintains condition of vehicles, inventory, tools and equipment
- Maintains a clean work area and performs work in a neat and orderly fashion
- Follows all safety rules and regulations in performing work assignments
- Completes all reports and forms required in conjunction with work assignments
- Accounts for all time and materials used in performing work or assigned duties
Qualifications Experience, Education, Skills, and Knowledge:
- 1+ years of experience performing service repairs
- Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures
- Proficient knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment
- Ability to use Service Advisor and basic computer functions
- Ability to operate vehicles and equipment used for diagnostic purposes
- Proficient oral and written communication skills
- Ability to lift at least 75 lbs. repeatedly
- Basic Service Technician certification preferred
- Multilingual - Spanish speaking is a plus
- High School Diploma or equivalent experience required; Associates degree preferred
- Valid driver's license is required
- Fork lift license preferred