Customer Service Representative
: Job Details :

Position is responsible for offering quality service to internal and external customers of the Bursars Office by providing assistance regarding account details, payments, tax information, deadlines, course registration activity, and other customer needs as they arise; communicating with other areas of the Bursars Office, and other university departments and campuses, to provide guidance and accurate information to customers as needed; communicating with customers about outstanding charges/debt; researching receipt information; serving as an information resource for other university offices/departments/campuses as needed; advising and directing customers to appropriate university offices as needed, cashiering; and doing Orientation presentations. Job Related Minimum Required Education and Experience Requires a bachelors degree in a job related field and no prior work experience, which may be substituted by an equivalent combination of job related certification, training, education, a...Customer Service Representative, Customer Service, Representative, Operations, Payment, Retail, Information