Job Location : Roseville,CA, USA
Benefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Tuition assistance
Vision insurance
Wellness resources
Join One of Northern California's Top Automotive Dealer Groups
If you're looking for an exciting career with one of the best privately owned automotive groups in Northern California, Future Nissan is the place for you! Part of the Future Automotive Group, we've been family-owned and operated for over 60 years and have grown to 13 dealerships and 14 franchises.
We've experienced rapid growth, continue to break records, and now have an immediate need for assertive, motivated Service Advisors to join our winning team.
At Future Ford, we pride ourselves on our professional yet family-oriented culture, offering excellent work-life balance and uncapped earning potential. Our Service Advisors regularly earn $7,000 – $9,500 per month, and that's the norm here.
Are you ready for a change?
Pay Scale: Base Hourly rate of $16.50, with substantial commission opportunities based on overall performance and other factors.
Position Summary
As an Automotive Service Advisor, you'll be the bridge between our customers and the service department. You will greet customers, assess service needs, prepare repair orders, and communicate effectively with both customers and technicians. You will also identify additional service opportunities, present recommendations, and secure customer authorization for work.
Perks & Benefits
Employer-paid life insurance
Additional employee life insurance options
Medical (HRA / HMO options)
Dental (PPO / DHMO options)
Vision coverage
Short-term disability options
Long-term disability options
Employee training and development
Employee discounts on products and services
401(k) retirement plan options
Employee Assistance Programs (EAP)
Paid time off
Key Responsibilities
Greet customers, listen to service concerns, and determine service needs
Prepare accurate repair orders and estimates
Communicate with customers regarding additional repair needs, costs, and timelines
Maintain strong relationships with commercial fleet accounts and secure fleet service business
Ensure quality control of all service deliveries for fleet and retail customers
Provide service department manager with monthly forecasts for commercial/fleet business
Maintain professional appearance and attend manager meetings as required
Meet or exceed manufacturer Customer Satisfaction Index (CSI) requirements
Perform other duties as assigned
Qualifications & Expectations
Basic knowledge of automotive maintenance and repair
Previous customer service experience required (service advisor or related experience preferred)
Strong listening and verbal communication skills
Goal-driven with a proven track record of meeting or exceeding sales targets
Dependable team player with a positive attitude and strong work ethic
Self-motivated with the ability to work independently or collaboratively
🚗 Why Choose Future Nissan? At Future Nissan, you're not just another employee—you're part of a team that values your success. We give you the tools, training, and opportunities to achieve your goals and build a lucrative career in the automotive industry.
Apply today and take the first step toward a high-income career with one of Northern California's most respected automotive dealer groups!
All post-offer applicants must successfully complete pre-employment testing to include background checks, insurability, and drug testing to qualify for employment
The Future Automotive Group is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, are based on merit, competence, performance, and business needs. We do not discriminate on the basis of, veteran status, or any status protected under federal, state, local law, regulation, or ordinance, such as race and gender.