Our SERVPRO Team is seeking an experienced certified HVAC/Air Duct Cleaning Division Manager to join our current Management Team of professionals and leaders. Do you have a desire to start a new opportunity where you can utilize your experience, ideas, and expertise to develop a department's sales growth and technician development? Do you enjoy helping others? We may just have the perfect opportunity for you.
- Salary: $30/hr + Commission opportunities + Overtime
- Paid Vacation
- Paid Sick Time
- Medical, Dental, Vision Benefits with Employer Contribution
- 401K Retirement Plan with Employer Contribution
- Opportunities for position development and growth
Supervision and Management:
- Supervise duct cleaning technicians, ensuring adherence to company procedures and safety protocols.
- Plan and schedule duct cleaning jobs for efficient resource use and timely completion.
- Train and mentor new technicians, providing ongoing support and development.
- Evaluate technician performance and provide feedback for improvement.
- Prepare estimates and proposals for clients.
- Seek business development opportunities for new clients and encourage repeat business from current clients.
Customer Service:
- Address customer inquiries and concerns regarding duct cleaning services.
- Provide Commercial and Residential Air Duct and HVAC Cleaning Services using CaddyVac Cleaning System.
- Ensure customer satisfaction with high-quality services and prompt issue resolution.
- Maintain professional communication throughout the service process.
Operations and Quality Control:
- Ensure all jobs meet industry standards and company policies.
- Maintain and manage cleaning equipment and supplies.
- Conduct quality control checks to ensure effectiveness.
- Price projects properly to ensure profitability and growth.
Administrative Tasks:
- Maintain accurate job records including work orders, invoices, and customer info.
- Manage budgets and expenses related to duct cleaning.
- Coordinate with administrative staff for updates and job progress.
- Follow SERVPRO policies for successful job completion.
Safety:
- Ensure technicians follow safety protocols and PPE use.
- Conduct safety inspections of equipment and work areas.
- Promote a safe work environment for all employees.
Qualifications:
- Insurable driving record
- Ability to pass drug and medical screening
- Clean criminal background
- High school diploma or equivalent
- Minimum 3 years management experience in related field
- At least 3 years industry experience in Air Duct and HVAC Cleaning (Residential & Commercial)
- Excellent interpersonal skills
- Strong problem-solving skills
- Familiarity with HVAC wiring diagrams
- Ability to build strong client relationships
- Strong mechanical background
- Ability to lift heavy objects
- NADCA, OSHA, ASCS, CVI & VMT Certifications
Company Description: SERVPRO franchises serve Broome, Tompkins, Tioga, Chemung, Schuyler, Cortland, Chenango, and surrounding counties. We are a locally owned, family-operated business with over 30 years of experience in cleaning, restoration, and construction services. Our goal is to minimize customer stress during fire or water damages and restore normalcy promptly.
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