Looking for a long-term career with plenty of advancement opportunities? At Honda of Frontenac, we pride ourselves on the development of our staff. We are looking for highly motivated individuals with a strong work ethic who are always seeking to improve. Full-time positions offer competitive benefits with top-of-the-industry pay plans at every position. We are a family-owned and operated business where every employee is known by name and not just an employee number. Benefits
- Medical, Dental, Vision
- 401(k) Plan + Match
- Vacation & Holiday Pay
- 4-Day 40-Hour Workweek
- Friendly work environment
- Growth opportunities
- Saturday Lunches
- Family-owned and operated
- Competitive industry pay
Responsibilities
- Provide excellent customer service to maximize customer satisfaction scores
- Greet customers in an enthusiastic manner
- Perform introductory walk-around with customer in service drive
- Manage time in a fast-paced work environment
- Actively listen to customers while receiving/documenting customers' needs and concerns
- Work as a team with technicians to achieve maximum productivity
- Fully complete the advisor section of the electronic Multi-point inspection
- Advise customers of all maintenance and mechanical needs using the provided maintenance menu
- Effectively translate technician recommendations to a language customers can understand
- Develop and provide accurate time and monetary quotes for each repair
- Receive payment for maintenance and repairs
- Go for a test drive with customers to verify concerns when necessary
- Any other task provided by the management staff
Qualifications
- Exceptional time management skills
- Excellent customer service skills
- Basic understanding of automotive technology and terminology
- Experience in a Service Advisor position (preferred)
- Ability to work while standing for extended hours
- Effectively use computer-based software and hardware
- Ability and willingness to change with the industry
- Valid driver's license and clean driving record
- Able to pass a criminal background check and drug screen
Honda of Frontenac provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, pregnancy, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.