Job Location : Clearwater Beach,FL, USA
Job Category: Car Service
Location: Clearwater, Florida
Compensation: Starting at $50,000+ annually, based on experience
Employment Type: Full-Time | Immediate Opening
Be a Key Player at One of America's Top Dealerships
At Ferman Ford, we don't just sell and service vehicleswe deliver peace of mind. As a proud Ford Pro Elite dealership with a state-of-the-art facility and deep roots in the Tampa Bay community since 1895, we're looking for a sharp, detail-driven Ford Warranty Administrator who thrives in a fast-paced environment and is ready to contribute from day one.
About the Role
We are seeking a Ford Warranty Administrator to join our award-winning team. In this critical position, you'll be responsible for accurately and efficiently processing all Ford warranty and parts claims, ensuring compliance with Ford Motor Company policies and maximizing claim approvals.
This is not just a jobit's a career opportunity for someone who wants to grow with one of the most trusted names in automotive retail.
What You'll Do
Accurately review and process Ford vehicle service and parts warranty claims daily
Audit repair orders for proper documentation, labor operations, technician notes, and compliance
Submit claims through Fords Warranty Processing System and monitor for timely payment
Communicate with Ford Warranty Reps and service advisors to clarify claims or resolve disputes
Track claim status and research denied claims for appropriate resolution or resubmission
Stay up to date on Ford policy changes, TSBs, recalls, and warranty bulletin updates
Collaborate with Parts and Service leadership to ensure timely and proper claim handling
Maintain precise warranty records and reporting logs for internal and Ford audits
What We're Looking For
12+ years of experience processing Ford Motor Company warranty claims (Required)
Strong knowledge of Ford OWS, DMS, and FMC warranty policies & procedures
Attention to detail and high-level organizational skills
Ability to manage high-volume claim processing with speed and accuracy
Experience with CDK/Dealertrack, CV360, or similar dealership management systems a plus
Team player with excellent communication and follow-through skills
Why Ferman Ford?
Competitive base salary starting at $50,000+ (commensurate with experience)
Full benefits package including medical, dental, vision, 401(k) with match, paid vacation
Work in a fully remodeled dealership with 58 service bays, including 30 Ford Pro Elite bays
Be part of a family-owned company with over 125 years of history and a reputation for excellence
Career development support, training, and growth opportunities within the Ferman Automotive Group
Join Our Legacy
If you're a high-performer who takes pride in accuracy, efficiency, and contributing to a great teamwe want to hear from you.
Ferman Ford is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment.
Please no third-party vendors. This is a full-time onsite opportunity.
Ferman Core Values: Maintain Ferman Standard of Ethics at all times. Embrace a Winning Team SpiritBe PositiveLead by Example. Follow the Golden Rule - Do Unto Others As You Would Have Them Do Unto You .
Our Benefits & Perks
Ferman is a leader in the automotive industry with benefits and perks like: Competitive salary commensurate with experience. Excellent growth and opportunities for advancement. Modern, state-of-the-art Service facilities. Paid training and education to achieve, and maintain, any job certifications required. 401K with company participation. Competitive Health, Dental, Vision and Life insurance programs for employees and their families. Short-term & long-term disability insurance available. HSA (health savings account). PTO (paid time off). Employee pricing for new & used vehicles, service and parts.
Ferman Motor Car Company
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