Investor Services Representative
: Job Details :

Join to apply for the Investor Services Representative role at Morgan Stanley

Join to apply for the Investor Services Representative role at Morgan Stanley

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.Fund ServicesThis wholly owned subsidiary of Morgan Stanley administers over $600 billion of hedge fund assets. Using the Firm's proprietary, globally accessible technology platform, the business provides a full range of fund administration services, including daily accounting and financial reporting; transfer agency and investor services; middle and back-office support; and integrated portfolio analytics. Morgan Stanley Fund Services is supported by more than 1,300 professionals based in New York, London, Hong Kong, Dublin, Glasgow, Mumbai, and Bangalore.The global Investor Services (“IS”) team is responsible for delivery of transfer agency services and interactions with our clients' investors. IS work staff distributes offering materials to investors, collects completed subscription documents, accepts subscription funding and moves it as directed by clients to custody, prime brokerage and trading accounts, processes the distribution of monthly statements, handles redemption processing, and performs various other functions to support the Fund/Investor relationship. Staff for this function are in Manhattan and Purchase New York, Dublin, Mumbai and Bangalore.We are seeking an Investment Services Professional in Purchase and New York City.Responsibilities Of An Investor Services (IS) Professional:

• Providing day-to-day Investor services to both the Fund Manager and the investors in the fund
• Providing oversight and guidance to other members on the team
• Keeping line management appraised of operational issues in a timely manner

Principle Accountabilities:

• Service Delivery
• Act as a primary contact point for fund investors
• Act as a primary contact point to the Fund Manager for investor related information
• Provide authorized parties with copies of fund investment documentation
• Open new investor accounts ensuring compliance with the fund documentation, anti- money laundering requirements, statutory regulations and company policies and procedures
• Process investor transactions in line with the fund documentation, anti-money laundering requirements, statutory regulations and company policies and procedures
• Process the cash movements associated with investor activity
• Provide investors and their nominees with statements, contract notes and other documentation
• Handle queries from investors and fund managers in a professional and prompt manner, escalating where appropriate
• Ensuring that the records of the fund are maintained in a complete and organized manner
• Produce Management Information Systems (MIS) and other internal operational reports that assist in the effective operation of the team
• This role has particular responsibility for the second level review of activity entered by fellow team members
• All of the above should be carried out in compliance with the Service Level Agreements agreed with each client

Skills RequiredTeam Leadership: An IS Professional in Investor Services plays a key role in the day-to-day operation of our teamKey Responsibilities:

• Training and mentoring of some individual team members
• Ensure that individual team members are aware of the polices, controls and procedures that apply to their role
• Providing an escalation point for team members
• Ensuring that line management are made aware of any issues in a timely manner
• Highlighting resource constraints to line management

Compliance: Investor servicing requires compliance with a range of policies.Key Responsibilities:

• A detailed knowledge of the offering documentation for the funds being serviced
• A thorough knowledge of the regulations that pertain to the domicile of the fund being serviced
• A thorough knowledge of our internal policies and procedures. Particular emphasis is required on all matters relating to Anti-Money laundering controls

Projects: The IS Professional plays an important role in various IT and Operational Projects.Key Responsibilities:

• Identifying system enhancements that reduce operational risk, create operational efficiency or improve customer service
• Participating in the key elements of the project life cycle (Specification, Testing and Operational Implementation)
• Participating in the in conversion of records from other administrators

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.To learn more about our offices across the globe, please copy and paste into your browser.Expected base pay rate for the role will be $90,000 for an Analyst per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Seniority level

• Seniority levelEntry level

Employment type

• Employment typeFull-time

Job function

• Job functionOther

Referrals increase your chances of interviewing at Morgan Stanley by 2x

Sign in to set job alerts for “Service Representative” roles.

Manhattan, NY $40,000 - $42,000 1 month ago

Customer Service Representative - State Farm Agent Team MemberCustomer Service Representative - State Farm Agent Team Member

New York, NY$40,000.00-$50,000.001 month ago

Customer Service Representative - State Farm Agent Team Member

Jersey City, NJ$40,000.00-$65,000.004 months ago

Manager, Customer Service Training & QualityCustomer Service Representative - State Farm Agent Team MemberCustomer Service Representative - State Farm Agent Team Member

Newark, NJ$40,000.00-$50,000.002 years ago

New York, NY$90,000.00-$105,000.002 days ago

Customer Relations Representative - State Farm Agent Team Member

New York, NY$60,000.00-$70,000.005 months ago

Airline Customer Service Representative in LGA Airport - $18.00/hr $4.54/hr

Manhattan, NY$36,971.00-$45,150.001 month ago

Manhattan, NY$36,971.00-$45,150.001 month ago

Manhattan, NY$36,971.00-$45,150.001 month ago

Manhattan, NY$36,971.00-$45,150.001 month ago

Manhattan, NY$36,971.00-$45,150.001 month ago

Guest Services Representative (Mon - Fri, 1 p.m. – 9 p.m.)

New York, NY$51,000.24-$67,000.001 week ago

Jamaica, NY$86,000.00-$130,000.005 months ago

Team Member - $15.49/Hour with Free MoviesClient Service I Representative- Device Maintenance (3:00PM-12:00AM)

New York, NY $47,000 - $54,000 3 weeks ago

New York, NY $65,000 - $75,000 21 hours ago

Guest Services Representative (Mon - Fri, 7 a.m. - 3 p.m.)

New York, NY $51,000 - $67,000 2 weeks ago

Customer Service Representative - State Farm Agent Team Member

Staten Island, NY $65,000 - $75,000 21 hours ago

New York, NY $64,350 - $84,850 2 weeks ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr