Service Appointment CoordinatorLocation: Marshall, MN 56258 Pay: $16.00 - $18.00 per hour + overtime About the Job Join Kruse Ford as a Service Appointment Coordinator and be the first point of contact for our service customers. You'll provide friendly customer service, schedule appointments, and support daily dealership operations. This role is responsible for supporting the overall operation of our dealership, including valet parking, guest services, and administrative tasks. If you have a passion for hospitality, a knack for delivering excellent customer service, and the ability to work in a fast-paced environment, we encourage you to apply. Service Appointment Coordinator Responsibilities
- Answer phone calls and emails to schedule vehicle service appointments
- Greet customers in person and provide excellent customer service by greeting and directing visitors, answering questions, and addressing any concerns they may have.
- Manage daily service appointment calendar and coordinate with service advisors and technicians
- Provide information on vehicle services, repairs, and dealership offerings
- Assist with parking lot management and valet parking
- Perform administrative tasks (data entry, document filing, appointment confirmations)
- Support a clean, organized, and customer-friendly service department
Service Appointment Coordinator Requirements
- High school diploma or equivalent
- Customer service experience preferred (automotive, hospitality, retail, or similar)
- Strong communication skills and attention to detail
- Ability to multitask in a fast-paced setting
- Familiarity with manual transmission vehicles a plus
- Bilingual skills a plus
- Must be able to lift up to 50 lbs and stand for extended periods
- Valid driver's license and clean driving record required
- Availability for Monday-Friday day shifts (no weekends)
Service Appointment Coordinator Pay & BenefitsPay: $16.00 - $18.00 per hour + overtime Schedule: Monday to Friday, day shift (no weekends) Benefits:
- 401(k)
- Medical, dental, and vision insurance
- Life insurance
- Paid time off
- Paid training
- Flexible schedule
- Employee discounts
- Referral program
About Kruse Motors Here at Kruse Motors, we are committed to exceeding employee and customer expectations by being the best in every facet of our business. We're dedicated to the community that supports us, and commit to creating a consistent culture that you can rely on! If you're a hard working, driven individual looking to grow, don't hesitate to reach out. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.