The successful Port Ambassador will drive revenue opportunities at the ticket booth and surrounding areas by engaging potential guests and increasing on-site ticket and merchandise sales, as well as other partner opportunities.
Responsibilities:
Generate walk-up sales at the ticket booth and nearby high foot traffic areas.Persuade guests to purchase tickets, merchandise, and other available sales opportunities.Quickly recover from refusals, engaging as many potential guests as possible.Upsell higher-value items to guests, including existing customers.Run sales reports for supervisor review and commission processing.Oversee ticket booth presentation, including appearance and staff professionalism.Monitor guest engagement, ensuring positive interactions and proper guest recognition.Address guests by name and acknowledge special occasions.Explain products, services, prices, and answer guest questions.Collect outstanding balances and payment vouchers from third-party reservations.Perform additional duties as assigned.Requirements & Qualifications:
- High school diploma or equivalent.
- At least 1 year of customer service experience in a direct selling role.
- Previous sales experience preferred, especially in B2C settings.
- Cash handling experience preferred.
- Strong customer service, organizational, and interpersonal skills.
- High level of organization, attention to detail, and ability to meet deadlines.
- Ability to handle multiple tasks simultaneously.
- Effective communication skills, including listening and assessing situations.
- Proficiency with Microsoft Office Suite.
- Availability for nights, weekends, and major holidays.
Additional Information:
Salary: $20 per hour plus commission
Part-time, Seasonal position
Equal Opportunity Employer
This employer is committed to equal opportunity employment and complies with federal laws. Applicants are encouraged to review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr