About the job Operations & Fulfillment Associate (Hybrid) Operations & Fulfillment Associate (Hybrid)Salary Range: $45,000 - $50,000Overview: We are looking for an Operations & Fulfillment Associate to support daily shipping, inventory management, and basic operational tasks. This hybrid role requires a daily onsite presence in Gurnee, IL, for hands-on responsibilities such as processing shipments and maintaining stock accuracy, as well as some remote responsibilities, including updating records, tracking data, and contributing to process improvements. The ideal candidate has a keen eye for both logistics execution and operational efficiencies, is self-motivated, and enjoys problem-solving in a dynamic environment. Key Responsibilities:Shipping & Inventory (On-Site)
- Handle incoming and outgoing shipments, ensuring all orders are processed accurately and on time.
- Monitor inventory levels, coordinate restocking, and maintain precise records to prevent shortages or delays.
- Identify opportunities to streamline shipping workflows, improve accuracy, and reduce errors.
- Utilize tracking software to oversee inventory movement, monitor shipment statuses, and ensure real-time visibility.
- Maintain a clean, organized, and well-stocked workspace to support efficient daily operations.
Operations & Team Support
- Work closely with Customer Support and Product teams to resolve order discrepancies, process account actions, and improve fulfillment workflows.
- Maintain and update internal documentation, including operational guidelines and standard operating procedures.
- Support cross-functional operational projects, such as improving internal tools and streamlining workflows.
- Assist in standardizing procedures and implementing best practices to enhance coordination across teams and ensure smooth daily operations.
What Were Looking For:
- 2 years of experience in operations, logistics, or a similar role (open to recent grads or career changers).
- Ability to commute to Gurnee, IL, daily for onsite work. Daily commute to local shipping facilities may also be needed.
- Experience with G Suite or Microsoft Office for documentation, reporting, and tracking.
- Strong organizational skills and attention to detail.
- Comfortable working with multiple teams and handling general operational support tasks.
- A problem-solver with good communication skills and a proactive mindset.
- Ability to lift up to 50 lbs and stand/walk for extended periods as needed.
Bonus Qualifications:
- Experience working in a tech-focused or startup environment. Past involvement in scalable operations or high-growth scenarios.
Total Compensation Package For This Role Includes:
- Hybrid Work Environment balancing onsite operational support with remote coordination, process improvements, and team collaboration
- Flexible PTO
- Benefits include medical, dental, and vision
- 401k (non-matching)
- Work From Home Reimbursement
- Health & Fitness Reimbursement
- Continuing Education Reimbursement
- Nutrisense product discounts