Patient Care Coordinator Company Overview At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success. Responsibilities
- Administrative Support: Perform a range of office tasks efficiently.
- Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison.
- Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.
- Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals.
- Communication: Handle incoming calls and follow up with patients professionally.
- Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
- Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.
- Office Environment: Maintain a clean, welcoming workspace.
Qualifications
- High School diploma or equivalent required.
- Preferred: 2 years' experience in office administration, sales, or customer service.
- Proficiency in MS Office.
- Flexibility to work varying hours.
Competencies
- Strong customer service orientation.
- Team player with a positive, enthusiastic attitude.
- Self-motivated, organized, and decisive.
Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds.