IT Manager
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About CyngnBased in Menlo Park, CA, Cyngn is a publicly-traded autonomous vehicle company. Whether at a warehouse floor, mine, or construction site, our self-driving technology can be deployed at a variety of commercial domains, across a variety of vehicle form-factors. To build this emergent technology, we are looking for innovative, motivated, and experienced leaders to join our team and move this field forward. If you like to build, tinker, and create with a team of trusted and passionate colleagues, then Cyngn is the place for you. Key reasons to join Cyngn:

We are Small and Big. With under 100 employees, Cyngn operates with the energy of a startup while being publicly traded. Our employees work in close-knit teams with mentorship from company leaders and have access to publicly-traded equity, enabling them to make a big impact in industries others avoid, without the risks of untested organizations.

We Build Today and Deploy Tomorrow. Our team creates real, deployable autonomous vehicles for immediate client use. Driven by innovation, we see the tangible impact of our work in the real world. The gap between theory and reality is minimal at Cyngn.

We aren't robots. We just build them. Our inclusive and diverse team values open collaboration, trust, and creativity. Everyone's voice matters, and our unique perspectives fuel our growth. The people at Cyngn are our greatest asset.

About This RoleThis onsite IT technical role in Menlo Park reports to the Director of Operations, with oversight from the VP of Engineering Services and Director of Operations, aligned with company deliverables.

Responsibilities

• Maintain, configure, and operate computer systems, network servers, and virtualization with top security practices.
• Lead help desk support, resolve desktop and equipment issues promptly, and manage ticketing systems.
• Implement and improve cybersecurity measures.
• Troubleshoot hardware/software errors, diagnose issues, and document resolutions.
• Manage capacity, storage, databases, licenses, and renewals.
• Oversee onboarding setups and user training on new tech.
• Manage relationships with IT vendors and contractors.
• Set up new equipment and assist with relocations.
• Administer network infrastructure including switches, routers, and VPNs.
• Support occasional nights and weekends as needed.

Qualifications

• Associate or Bachelor's degree in related fields or equivalent experience.
• Strong knowledge of systems, networking, hardware, and protocols.
• Experience with scripting, automation, and various OS platforms.
• Account management experience.
• Knowledge of virtualization tools like Docker and VMware.
• Proven ability to develop and execute IT strategies.
• Expertise in helpdesk operations, security, storage, data protection, and disaster recovery.
• Detail-oriented and data-driven.
• Ability to work in a dynamic, cross-functional environment.

Benefits & Perks

• Health, life, disability insurance, and Employee Assistance Program.
• Company 401(k), commuter benefits, flexible vacation, and remote/hybrid options.
• Stock options, sabbatical after 5 years, paid parental leave.
• In-office lunches, snacks, remote allowances, and onboarding gifts.

Salary range: $110,000 - $140,000.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Automation Machinery Manufacturing

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