Job Title: General ManagerLocation: Envue Hotel & Residence Inn, Weehawken, NJReports To: Regional Vice President / OwnershipProperty Type: Dual-branded, Full-Service + Extended Stay, Union Property
Position Overview
The General Manager will lead all aspects of operations for the dual-branded Envue Hotel (Tribute Portfolio) and Residence Inn by Marriott in Weehawken, NJ. This high-volume, union property demands a proven leader with exceptional knowledge of Marriott systems, brand standards, and union labor relations. The ideal candidate will possess deep experience in revenue management, full-service operations, and group and catering performance, and will be capable of fostering a high-performing, service-driven culture.
Key Responsibilities
- Oversee daily hotel operations for both Envue & Residence Inn brands.
- Lead all departments to meet service, quality, and operational goals.
- Build and maintain a high-performance leadership team.
- Ensure achievement of revenue targets, GOP, and NOI.
- Partner with Revenue Management to optimize One Yield and macro-level forecasting.
- Analyze QPower reports and lead strategic business planning.
- Maintain positive, compliant relationships with union representatives and staff.
- Ensure all practices align with collective bargaining agreements and local laws.
- Navigate grievances and negotiations in collaboration with HR and legal.
- Drive service excellence using Medallia metrics and QA/BSA standards.
- Lead guest recovery efforts and monitor loyalty program effectiveness.
- Utilize M-Dash and Marriott reporting tools to enhance guest experience and accountability.
- Collaborate with Sales & Marketing on strategy execution, eCommerce, and group sales.
- Oversee performance in 5,000+ sq ft of meeting space, ensuring at least $1M in annual catering revenue.
- Maintain visibility with key accounts, community partners, and business leaders.
- Create a positive, inclusive, and accountable team environment.
- Support progressive career development and succession planning.
- Ensure compliance with all Marriott HR processes and expectations.
Minimum Qualifications
- 2+ years as a General Manager with Marriott.
- 5+ years as a GM in a full-service hotel environment.
- Current or prior experience as GM at a hotel generating $10M+ in annual revenue.
- Experience managing a hotel with 5,000+ sq ft meeting space and $1M+ in catering revenue.
- Progressive hotel leadership roles over the last 10 years.
- Must have a positive credit report.
- Must be able to demonstrate hands-on experience with the following Marriott tools and processes during interview:
- QA and BSA audits
- Medallia scoring and service recovery
- One Yield (macro-level, revenue strategy; certification not required but preferred)
- QPower reports (must provide use-case scenarios)
- M-Dash
- Marriott Sales systems and eCommerce strategy
- Loyalty program knowledge and engagement strategies
Compensation & Benefits
- Competitive base salary + annual bonus
- Full benefits package (health, dental, vision, PTO, 401(k))
- Marriott travel perks and leadership training opportunities
- Dynamic and supportive ownership team
About the PropertySituated on the Hudson waterfront with stunning views of Manhattan, Envue and Residence Inn Weehawken offer upscale accommodations, extensive meeting space, and dual-brand service excellence. Join a team committed to hospitality leadership, operational excellence, and long-term career growth.
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