Operations Manager - Pilates Studio
: Job Details :

Employment Type: Full-Time

Compensation: $55,000-$70,000 DOE + performance-based bonuses + studio perks

Reports to: Studio Owner/Director

About Us

At BASI Pilates Marina Del Rey, we're more than just a Pilates studio - we're a vibrant, welcoming

community rooted in mindful movement, client care, and quality instruction. With 7 state-of-the-art

reformers and a passionate team of instructors and front desk staff, we're on a mission to make

every class an exceptional experience. We're looking for a driven, organized, and people-focused

Operations Manager to lead our day-to-day studio operations.

Role Overview

The Operations Manager ensures the studio runs efficiently and smoothly, creating a seamless

experience for both clients and staff. You'll be the go-to person for managing schedules, supporting

staff, handling client needs, and keeping everything on track - from inventory to instructor subs.

Key Responsibilities

Studio Operations

- Oversee daily operations, including studio opening/closing procedures

- Maintain studio cleanliness, supplies, and equipment upkeep

- Manage class schedule, instructor coverage, and booking software (e.g., Mindbody, Bookee)

Staff Management

- Schedule and supervise 2 front desk team members

- Onboard, train, and develop staff in collaboration with the owner

Client Experience

- Resolve client concerns with empathy and efficiency

- Oversee intro offer performance and client retention workflows

- Ensure a consistent, high-quality front desk and studio experienceSales & Business Support

- Track and report on membership sales, renewals, and intro offer conversions

- Support marketing campaigns and community events

- Manage retail inventory and merchandise restocking

- Assist with payroll input and staff hours tracking

- Communicate studio needs and insights to ownership regularly

What We're Looking For

- 2+ years of operations, studio management, or team leadership experience (fitness/wellness

background preferred)

- Excellent communication and organizational skills

- Friendly, proactive, and solutions-oriented mindset

- Familiarity with Mindbody, Bookee, Mariana Tek, or similar CRM platforms

- Passion for wellness, Pilates, and team-building

- Team discounts on retail

- Paid time off

- Monthly performance bonuses based on studio growth goals

To Apply

Send your resume and a short note about why you're passionate about this role to:

Compensation: $55,000.00 - $70,000.00 per year

MISSION STATEMENT

At Urban Design Specialists, we are driven by the imperative role that architecture plays in enriching the human experience. We strive to create unique environments that positively impact the world by implementing sustainable technologies and efficient construction methods. With an interactive design process, we begin by gaining a holistic view of our client's vision, and apply our expertise to bring the project to life. Our analytical design process involves the application of original design solutions with both traditional and unconventional construction techniques. Throughout the development, we keep our clients informed and comply with their budget to ensure satisfaction as we move the project to completion.

UDS provides a comprehensive host of services to our clients, from consulting and conceptual design, to building permits and construction administration. We have worked on projects that range in scale and typology, from custom homes and multi-family to mixed-use developments and commercial buildings. We apply a unique perspective in order to achieve an innovative and timeless design. At UDS, no job is too small or too big.

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