Application Intake Specialist (1 to 2 year position)
Salary: $19.86 $22.99 per hour
Type: Full-time, Non-exempt, Hourly
Position Posted: January 24, 2025
Summary
The Application Intake Specialist will assist the Residents Services Department (RSD) Manager and Specialists with duties related to determining and documenting applicant eligibility for NCIHAs housing programs. Responsibilities include intake, verification, data collection, and communication related to admissions as assigned by the RSD Manager.
Essential Functions
Perform clerical work within the RSD. Operate and maintain office and visual aid equipment. Utilize Microsoft Office Suite (Word, Excel, Outlook). Attend meetings, workshops, and training sessions related to housing programs and funding sources. Conduct applicant intake interviews. Review applications for completeness and request additional information from applicants as needed. Complete application intake, verifying income, Tribal enrollment, resident status, and reporting eligibility determinations to the RSD Manager. Process applicants files within prescribed timeframes. Maintain waitlists for various housing assistance programs. Explain program policies and eligibility requirements to applicants. Perform other duties as assigned. Knowledge, Skills, and Abilities Required
- Excellent customer service skills.
- Attention to accuracy and detail.
- Strong interpersonal, written, and verbal communication skills.
- Organizational skills to manage files and documents efficiently.
- Ability to manage multiple tasks and prioritize effectively.
- Ability to work independently and maintain confidentiality.
- Proficiency in Microsoft Office applications.
- Willingness to attend training to expand knowledge of housing programs.
Education & Experience
- High School Diploma or Equivalent; college degree preferred.
- Two years of related experience in case management or property management, or a combination of education and experience.
- Ability to communicate effectively with individuals from diverse socio-economic backgrounds.
Application Process
Use the form below to apply online or click the 'Download Application' button to fill out by hand or on your computer.
Provide your contact information and details related to the position you are interested in.
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Fill out the following details:
- Date Available to Start (MM/DD/YYYY)
- Name of Position applying for
- Employment Status Preference (Full Time, Part Time, Temporary)
- Desired Rate of Pay
- Full Name
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- Mailing Address
- Phone Number
- Permission to contact current employer (Yes/No)
- Ability to perform job functions with or without accommodations
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