Job Location : Baltimore,MD, USA
TechnoGen, Inc. (formerly known as SYSCOM Technologies) is a proven leader in providing full IT services, software development, and solutions for over 12 years. TechnoGen is a small, woman-owned minority business with GSA Advantage certification. We have offices in VA, MD, and offshore development centers in India. We have successfully executed over 100 projects for clients ranging from small businesses and non-profits to Fortune 50 companies and federal, state, and local agencies.
TechnoGen leadership has extensive experience guiding highly skilled and certified professionals delivering end-to-end IT and business consulting services across public and commercial sectors worldwide.
Job DescriptionThe role involves researching, analyzing, and internalizing the current ('As Is') and future ('To Be') states of the infrastructure environment, including hardware, software, network, and communication systems. The candidate will work closely with project managers and stakeholders to identify legacy systems, new technology tools, and frameworks. This is not an operational role. Responsibilities include gathering data for the development, maintenance, and deployment of infrastructure services.
The candidate must understand and articulate infrastructure requirements, including hardware, LAN and WAN services, telephony, electrical supply (UPS, generators), cooling, fire suppression systems, and ensuring the availability of infrastructure services. They will be responsible for designing, implementing, supporting, monitoring, and maintaining infrastructure software platforms such as server/client operating systems, messaging and database services, reporting platforms, Citrix, VPN, Web Services, web proxies, and communication protocols including CICS, SNA, TCP/IP.
Additional duties include developing operational, installation, configuration, and upgrade documentation for communication systems, hardware, network, security, storage, and software. The role also involves liaising with technical staff, management, users, and vendors regarding service requests, standards, and security. The candidate should be capable of providing on-site or remote diagnosis and resolution of hardware and software issues.
QualificationsMandatory Requirements:
Desirable Requirements:
Please share your resume with ...@technogeninc.com
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