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Job Overview:
We are currently seeking a reliable and dedicated General Manager to work at a high-profile company's fitness center located in Smyrna, TN. In this role, you will manage and direct all operations, staffing, revenue and expense goals, and marketing aspects of the site. You will also assist the Client Coordinator in marketing, promotion, planning, and staffing of programs. You will act as a direct liaison between the Company and the Client. Although you will spend less time on the site floor, you will maintain a high profile with your team and members.
What you will do:
- Provide leadership to create a motivating and engaging work environment.
- Implement product capabilities, programs, and marketing for member engagement.
- Handle human capital responsibilities such as hiring, coaching, motivating, scheduling, training, developing, evaluating, and terminating team members when necessary.
- Respond to members' feedback and concerns professionally and promptly.
- Provide recurring reports to leadership.
- Ensure high-quality customer service and programming.
- Encourage professional development and retention of team members.
- Implement and follow policies and procedures.
What we are looking for:
- Bachelor's degree with 2-3 years of management experience.
- Strong multitasking, time management, problem-solving, and organizational skills.
- Experience in hiring, coaching, and developing team members.
- Knowledge of financial reporting, budgeting, forecasting, and strategic planning.
- Experience in a corporate fitness or spa setting preferred.
- Current CPR/AED and First Aid certifications.
- Proficiency with Microsoft Office Suite and finance/payroll systems.
About Us:
Plus One, part of the Optum Workplace Well-being portfolio, offers fitness and well-being services to clients across various industries, promoting employee engagement in health and wellness programs. Our services include fitness, nutrition, ergonomics, wellness coaching, and health promotion. We believe that personal connections, hospitality, empathy, and fun are key to helping people adopt healthier lifestyles.
Perks of working at Plus One, an Optum company:Health and Financial:
- Medical plans with HRA and HSA options
- Dental and Vision coverage
- 401(k) Retirement & Savings Plan
- Life Insurance for team members, spouses, and dependents
- Short and Long Term Disability Plans
- Accident & Critical Illness Insurance
- Transportation and Parking Plans
- Paid parental leave
Well-being:
- Paid time off
- Wellness rewards program
- Free memberships and wellness subscriptions
- 24/7 health and wellness support
- Discounts on entertainment and consumer products
- Inclusive culture led by diversity, equity, and inclusion initiatives
Growth and development:
- Free professional development courses
- Discounted certifications
- Free CPR/AED certifications
- Continuing education credits
- Employee Referral Rewards
Equal Opportunity Statement:
Plus One, an Optum Company, is an Equal Employment Opportunity/Affirmative Action employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, gender identity or expression, marital status, genetic information, or any other protected characteristic.
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