Dispatcher
: Job Details :

Job Duties • Ensures the smooth operation of HopeSource dispatch and driver communications • Prepares and submits data for ALTC and P4P monthly reporting. • Schedules drivers, dispatch monthly and processes schedule changes daily. • Assists gathering of information for grants, audits, and other funding sources. • Reviews vehicle pre-trips and inputs data (Autosist) • Prepares daily manifests to maximize route efficiency • Answers transportation phone in a courtesy, helpful manner that reflects the CASTLE vales. • Advocates, prescreens, and schedules clients for appropriate programs; DAR, ALTC, P4P andParatransit. • Has knowledge of Central Transport routes and schedules • Orders, distributes, tracks, and collects all driver's uniforms • Participates in required trainings to maintain all required certifications and improve technicalknowledge • Participates in HopeSource team meetings. • Back up for Transportation Manager in reviewing timecards and inputting timecard changes. • Maintain client data base (RouteMatch) Required Skills: • Proficient in the use of computers, various software, basic office equipment, and the ability tolearn new software applications • Ability to multi-task and handle multiple calls in a timely and professional manner • Proven ability to develop and maintain excellent customer relations • Ability to work with low-income and disabled clients in a professional and compassionatemanner • Ability to produce and compile detailed reports • Valid Washington State drivers license • Safe driving record including no moving traffic violations or at fault accidents within past 3years. • Must maintain all relevant and required certifications - training provided • Must take and pass pre-employment and random drug tests. • Must pass a state- and nation-wide criminal history check. • Requires sitting and viewing computer screens for extended periods of time