idexcel
Job Location : San Bruno,CA, USA
Posted on : 2025-08-06T01:06:25Z
Job Description :
- Test, calibrate verify system and peripheral devices. Testing to be performed according to all applicable standards and codes (e.g. ULC536).
- Verify system functional performance to ensure proper operations according to contract requirements and shop drawings/sequence of operations, etc.
- Perform system backups, install appropriate updates and patches.
- Complete documentation of all work done, including all readings, offsets, etc.
- Update Customer drawings/documentation with any configuration or model changes.
- Ensure all assigned Preventive Maintenance tasks are completed in the time allotted and the month scheduled.
- Respond to and resolve Emergency Service Calls as required, in accordance with customer contract deliverables.
- Diagnose and perform repairs in a time effective manner.
- Participation in delivery of Small Service or Install jobs, including but limited to, engineering, drawings, programming, documentation, installation, management of sub-contractors, start-up, testing and customer acceptance.
- Keep abreast of changes and new developments in product and preventive maintenance techniques.
- Act as a mentor to junior technicians.
- Availability for and performance of duties outside of normal working hours as required.
- Promote, build and maintain good customer relations.
- Keep supervisor informed of customer requirements, systems status, and actual, potential or perceived customer problems.
- Supply information on adds or extras to appropriate client resource e.g. Site Primary tech, SSJ Salesrep, FSL, etc..
- Demonstrate System and provide training to customers as required.
- Ability to travel throughout the service area, with occasional overnight stays.
Qualifications
Basic Qualifications:
- Technical College Diploma in the appropriate field or in lieu of degree 5 years industry experience
- 5 years related experience including troubleshooting, programming and delivery of small jobs in the HVAC/Building Automation controls industry
- 3 years experience of Microsoft Windows Operating Systems and Microsoft Office Suite.
- Valid Drivers License with a clean driving record
Preferred skills:
- Ability to meet the physical requirements of the position with reasonable accommodation. May need to lift object over 25 pounds such as climbing ladder out of vehicle. NO REPETITIVE LIFTING..
- Language requirements as may be required geographically.
- Ability to acquire and demonstrate skills and product knowledge to meet the requirements of the role.
- Knowledge of HVAC systems, Control systems, Mechanical system operation and building facilities. Installed Systems Product knowledge EBI, XL5000, CARE, ComfortPoint, PCs and general network knowledge.
- Demonstrated organizational skills with the ability to prioritize and get things done.
- Basic Project Management skills.
- Basic Selling Skills.
- Proven troubleshooting and problem resolution skills.
- Strong communication skills to deal with co-workers, customers and contractors.
- Basic understanding of fundamentals of contract principles.
- Ability to work as a member of a team.
- Ability to work under limited supervision, work is generally not reviewed in detail.
- Guidance is available to review work as required.
- Makes independent decisions. Difficult, complex or unusual matters or decisions are usually referred to more senior authority.
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