Hotel Front Desk Night Auditor
: Job Details :

Description Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! Responsibilities •Provide exceptional service to all hotel guests during their stay •Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages •Complete additional bookkeeping, administrative, and accounting procedures as requested •Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management •Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed Qualifications •Proficiency with computers is required; experience with reservation and accounting software is desired •Great communications. and excellent customer service skills are required •Requires a flexible schedule that allows for overnight shift hours •High school diploma or equivalent required; some college preferred •Experience in the hospitality industry or guest services is preferred, but not required