Warranty Administrator
The Warranty Administrator is responsible for:
- Recording and processing claim information to manufacturer specifications.
- Ensuring warranty repairs are carried out to customer satisfaction.
- Investigating overdue, unsettled and short-paid claims.
- Checking, verifying, processing, documenting and filing warranty forms.
- Receiving, reconciling and recording payment summaries from manufacturers/concessionaires.
- Working knowledge of activities, methods, procedures and policies of the Service Department.
- Other duties as assigned.