Overview
Care Coordinators are a member of an interdisciplinary team to provide care coordination to a caseload of severely mentally ill adults (as well as Children's Division) with multiple medical comorbidities and/or co-occurring substance use disorders. Advocate for and support the client, engage with community agencies/health care providers and others on his/her behalf to ensure access to services needed to increase wellness self-management and reduce emergency room visits and/or hospitalizations.
Responsibilities
- Provide clinical support to the Team by providing consultation, education information around conditions, interventions, resources to maintain focus on outcomes and best practices.
- Conduct initial and ongoing assessments of clients to document strengths, needs, goals and resources.
- Maintain documents, records, and other related reports in an organized, timely and accurate manner as per policy and procedure.
- Provide face-to-face outreach, engagement and service planning in the field.
- Act as a linkage to community services including medical, behavioral, residential, entitlement and any other needed services per interdisciplinary care plan.
- Provide crisis intervention and follow-up.
- May be assigned other tasks and duties reasonably related to the job responsibilities.
Requirements
- Bachelors Degree in one of the following fields: Social Work, Psychology, Education, Rehabilitation, Occupational Therapy, Counseling, Community Mental Health, Sociology, Physical or Recreational Therapy. Degrees in other related areas may be considered.
Experience
- One (1) year of related human services experience required in providing direct services to clients diagnosed with severe mental illness, HIV/AIDS or other disabilities, in order to link them to a broad range of services essential to successfully living in the community.
- Ability and willingness to regularly travel, in some instances with clients in Agency vehicle to many locations using various modes of reliable and safe transportation.
- Excellent interpersonal and time management skills.
Preferred
- Knowledge of Medicaid, Social Security, and other entitlements
- Bilingual (Spanish, Russian, Cantonese, Creole, Mandarin, Hindi or Bengali)
Benefits
- Competitive Salary
- Medical/Dental
- 401k (with company match)
- Profit Sharing
- Employee Referral Program
- Lunch and Learn Workshops
- Supplemental Benefits
- Paid Time off
- Holidays
Pay
Job Type: Full-time; Salaries Start at $44,000 per year
Company Description
New Horizon Counseling Center serves a diverse population throughout Queens, Brooklyn, & Nassau/Suffolk. New Yorkers with multiple comorbidities, such as chronic medical conditions often complicated by substance use and mental health disorders, face barriers to accessing behavioral and medical services. By addressing these factors, we help empower individuals to remain engaged in their care, thereby reducing preventable hospitalizations and emergency care. Empowering Individuals & Strengthening Communities. We take an empathetic, culturally sensitive approach and assess readiness for behavioral change to provide a clear path to obtainable goals. Through our programs, we offer an integrated, person-centered continuum of care based on our Core Values.
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