Join to apply for the General Manager role at Guernsey Holdings.
Position: General Manager
Immediate Supervisor: Area Supervisor
Position Summary: This position is the highest management role at the drive-in, responsible for leading and managing operations and employees.
Key Responsibilities:
Recruit, hire, train, manage, coach, and terminate staff.Manage employee compensation and benefits.Oversee daily operations to ensure excellent guest experience.Handle opening and closing duties.Address guest and employee concerns appropriately.Manage inventory, food, labor, and costs to optimize efficiency and quality.Lead team meetings and ensure operational standards.Maintain records and prepare reports.Develop local marketing strategies.Ensure maintenance and safety standards are met.Supervise vendor relationships and compliance with laws and policies.Additional Duties:
- Perform station duties as needed.
- Maintain cleanliness and sanitation standards.
- Move and handle food products up to 50 pounds.
- Perform other duties as required.
Work Schedule: Minimum 50 hours/week; includes nights, weekends, holidays.
Qualifications:
- High school diploma required; advanced studies preferred.
- At least three years of restaurant management experience, preferably in QSR.
- Experience managing shifts independently and hiring staff.
- Knowledge of labor laws, health and safety regulations.
- Basic computer and math skills; effective communication; problem-solving abilities.
Work Environment: Standing, bending, lifting, exposure to heat, cold, and variable weather conditions.
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