Solution Consultant United States - Remote
: Job Details :

From maker to market, Encompass is revolutionizing how technology supports the modern beverage industry–from winemaking with our vintrace solution to beverage production and distribution with our Encompass solutions, we are unlocking new levels of growth and efficiency for our customers across the entire three-tier beverage supply chain. Join our team of technology & beverage professionals as we drive innovation and modernization in one of the world's oldest, and most passionate industries.

Summary

As a Solution Consultant at Encompass, you'll be the technical linchpin in our sales process—bringing our platform to life for prospective customers across the beverage industry. You won't just demo products; you'll craft compelling stories that show how our solutions—from production to distribution—can transform the way our customers work.

Acting as a trusted advisor, you'll partner closely with the Sales team to understand the unique needs of each prospect and deliver tailored presentations that demonstrate real-world impact. Your deep product expertise, consultative approach, and ability to connect with both technical and non-technical audiences will help prospects envision success with Encompass.

This is more than a sales support role—it's an opportunity to shape how our platform is perceived and adopted by some of the world's most passionate producers and distributors in the beverage space.

Qualifications

• 2+ years of related SaaS product or sales experience required
• Superior communication skills, both written and verbal; an excellent active listener
• Excellent sales and customer service skills with a proven ability to explain technical products to non-technical audiences
• Ability to apply engineering, technology, or other related principles to product sales
• Excellent organizational skills and attention to detail
• Demonstrated sales, presentation, and negotiation skills
• Team player with a desire to work collaboratively with and through others
• Problem-solving and root cause identification skills
• Flexible, adaptable, and comfortable navigating ambiguous situations
• Strong understanding of wine production and experience using wine production software

Responsibilities

• Work closely with prospective customers to identify and understand their unique requirements, challenges, and objectives and align solution recommendations to address them
• Effectively communicate the value proposition and demonstrate how our solutions meet the specific needs of potential customers
• Collaborate with Customer Success and Sales teams to define product demo requirements and deliver high level / introductory customer facing product demonstrations
• Act as a trusted SME / advisor to our customers and internal teams
• Create or assist with the drafting of presentations and other documentation and materials that explain products and services to customers
• Work closely with Product Management to provide insightful market feedback
• Maintain expert level understanding of the software and stay up to date with features and roadmap

This role will receive a competitive salary + commission + benefits. The salary for US-based employees may expect offers in the ranges for this role.

Base Salary Range: $55,000 to $70,000 annually

A variety of factors are considered when determining someone's compensation, including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed above based on these considerations.

Travel:This position may require some overnight travel to customer sites, prospect locations, and to international offices. Additional travel includes attendance of company meetings and trade shows.

Location: We are a hybrid organization and are open to remote work. Our corporate office is located in Fort Collins, CO.

Our Values

Our values shape the way we work together and serve our customers. They provide insight into our goals of disrupting the industry, figuring out better solutions, and doing so as part of a fast-paced, cohesive, fun-loving, and supportive team.

• Do the Right Thing
• Win Together
• Own It
• Be You

BeYou@Encompass

At Encompass, we aim for all of our employees to feel engaged, valued, and free to be who they are at work. We celebrate multiple approaches and points of view. We are committed to growing and empowering a diverse and inclusive community and believe that a team that works together with diverse lived experiences will strengthen our organization.

We are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

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