Manager of Events
: Job Details :


Manager of Events

Yale University

Job Location : New Haven,CT, USA

Posted on : 2025-08-08T01:08:04Z

Job Description :

1. Design and manage special events, performances, symposia, conferences, and exhibitions that create an optimal client and event attendee experience. Develop strategies to integrate events into the overall educational work of the units as necessary.

2. Manage and coordinate the activities of events teams. Develop and provide instruction and floor plans for external event set-up.

3. Manage delivery of services for events, working closely with Yale internal and external service providers; including, but not limited to Yale Catering, Media Services, Custodial Services, Security, YPPS and Campus Police, as well as those provided by hotels, caterers, and other community service providers. Balance competing priorities to meet all program requirements in a timely manner and deliver quality results.

4. Develop budgets, oversee expenditures, monitor and update program budgets as plans develop. Create final forecasts, reconcile budgets to ensure all charges are properly accounted for, accurate, and explained.

5. Identify opportunities to improve event-related workflow, software, and other tools, and recommend enhancements.

6. May develop press releases and marketing plans to enhance visibility and participation. Collect and provide content for all related printed programs and websites.

7. Negotiate contracts/letters of agreement for all activities, and ensure that all contract details are properly carried out.

8. Perform other duties as assigned.

Required Skills/Abilities:

  • Detail-oriented with well-developed organizational, analytical, and interpersonal skills. Strong written and verbal communication skills. Ability to work successfully in a fast-paced and changing environment.
  • Demonstrated professional judgment. Proven ability to anticipate potential issues, work independently, and solve problems.
  • Ability to represent the Museum appropriately with prominent guests, Yale Officials, and all clients. Polished, professional demeanor and demonstrated ability to interact effectively with high-profile visitors and unit leadership.
  • Ability to set and manage priorities for self and others and juggle multiple projects, progressing them simultaneously.
  • Proficiency with Windows and Microsoft Office products. Knowledge of database management systems and tools.

    • Preferred Education and Experience:

    • Face-to-face customer service experience, preferably in a museum or cultural environment.
    • Knowledge of natural history with the ability to answer general questions about the objects on view and direct visitors appropriately.
    • Willingness to acquire greater knowledge of the Museum's publications, exhibitions, and collections.
    • Bachelor's degree in a related field and three years of related experience, or an equivalent combination of education and experience.

    Additional Details:

    • Work Week: Flexible or Non-Standard (for anything other than Standard)
    • Posting Position Title: Events Specialist
    • University Job Title: Manager of Events
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