Direct message the job poster from The Choice, Inc.
The Choice is offering a highly exciting opportunity with a renowned educational institution. This museum, opened in 2016 with strong community support, continues to be one of the most visited historical and cultural museums in Washington, DC, and the United States.
The Advancement Associate will directly support the Membership division of the museum.
The ideal candidate will have/will be:
- Previous experience in advancement, development, membership, or related customer service roles. Prior work with a museum or educational institution is a significant plus.
- Exceptional customer service and communication skills.
- Experience with a CRM system is preferred; Salesforce experience is a large plus.
- Based in the DMV area—this is a fully in-person position (Monday-Friday).
Job duties include:
- Assist with preparing member mailings.
- Provide member services.
- Coordinate with mail and call center vendors to assess and respond to member inquiries via email, mail, and phone.
- Liaise with Advancement/Development Operations to resolve financial inquiries.
- Retrieve, analyze, and redistribute member mail through an online database.
- Record and update data in various databases.
- Document processes within the Membership program.
- Manage matching gift applications for submission to Advancement/Development Operations.
- Support the planning and management of special events.
- Provide administrative support as needed.
Candidates must be fully available for an in-person role and able to commute to downtown DC Monday-Friday. Occasional attendance at museum events may also be required. This is an open-ended contract position paid hourly.
Seniority level
Employment type
Job function
- Customer Service and Administrative
Industries
- Museums, Historical Sites, and Zoos, Museums, and Fundraising
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