Job Location : Kissimmee,FL, USA
Job Title: Patient Care Coordinator
Department: Clinical
Job Purpose: Helps patients and providers by providing clinical information, services and assistance.
Job Duties:
Mindful Behavioral Healthcare is a growing psychiatric practice located in Kissimmee, Florida! Our team is looking for a Full Time Patient Care Coordinator to handle inbound and outbound calls, including the processing and upkeep of pharmacy orders and handling of order inquiries and patient-related issues. Other responsibilities include: maintaining patient census and reaching out to patients regarding their medication and order status, gathering patients' clinical data/ correcting information in appropriate databases, and providing support to physicians, nurses, and patients in a clear and articulate manner. We are looking for a candidate with strong organizational, communication and customer service skills. A High School Diploma and a minimum of 1 year of either Pharmacy Technician or Call Center experience is required Bilingual (English/Spanish) a must! Strong knowledge of Microsoft Office Suites is required Leadership experience is a plus
This role is Monday - Friday, 8a-5p EST. Though rare, candidates must be available to work beyond the established scheduled (extended hours), when required by the business. ---------------------- This position requires the individual to undergo and pass a L2 Background check through AHCA (Florida Agency for Healthcare Administration) prior to their first day of employment. This process includes fingerprinting. If you do not possess an active/eligible L2 background check, there may be a cost to the individual of $89.15 to complete the fingerprinting process through DTIS (Digital Trusted Identity Services). If completed during the pre-employment process for Mindful Behavioral Healthcare, this cost will be reimbursed after 90-days of active employment with the company. Please send resume online via Indeed ONLY. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule:
Monday to Friday Ability to Relocate: Kissimmee, FL: Relocate before starting work (Required) Work Location: In person