Resident Assistant
: Job Details :

JOB SUMMARY•Assists the Clinical Staff in providing support services to residents, including adherenceto program rules and Hope Haven policyESSENTIAL DUTIES AND RESPONSIBILITIES:Responsible for providing support to the comprehensive substance abuse aftercare services by Hope Haven:•Support all phases of operation and implementation of program rules and policies•Communicate consistently with counselors through documentation about resident concerns, issues or needs•Assist Director of Admissions & Billing with resident intake procedures•Assist counselors with resident discharge procedures•Complete scheduled walk around sessions to monitor the entire campus•Provide resident transportation to/from appointments, including self-help groups, as needed•Provide residents with NA/AA schedules and meeting locations•Complete Incident reports upon crisis•If designated, assist with medication management for residents•Conduct drug screens upon admission and when requested by staff •Maintain an inventory of resident room keys.•Ability to perform duties physically and mentally without harm to self or othersCollaborate in the establishment of a positive work environment:•Assist clients and visitors with directions or information in a pleasant and courteous tone.•Demonstrate a willingness to assist others with tasks and provide support to other program staff with the goal of developing positive working relationships.•Model mature interpersonal conflict resolution and team building skills•Ability and willingness to be on duty in the residence during the hours designated by the Resident Assistant Coordinator, and/or VP of Clinical Service•Uphold the Hope Haven Code of Ethics at all times•Respect Client Rights at all times•Performs other job-related tasks as assigned Supervisors.QUALIFICATIONS:•High School diploma or equivalent with a minimum of one (1) year related experience. Associates degree in the Human Services field with a minimum of one (1) year related experience preferred.•Emotional stability, maturity, warmth, openness and the ability to work effectively with a diverse, indigent population•Must have a valid NC driver's license and be insurable by Hope Haven's carrier.•Ability and willingness to provide coverage in the facility twenty-four hours a day, seven days a week•Must have knowledge of confidentiality laws so that client confidentiality is maintained at all times•Ability to complete all training requirements as designated by Hope Haven, Inc.•Must maintain CPR and First Aid certificationPHYSICAL REQUIREMENTS:•Walking/Standing/Sitting•Driving•Lifting/Pulling/Pushing•KeyboardingHope Haven, Inc. is an EEO Employer - M/F/Disability/Protected Veteran Status