DIGI-TEXX, a 100% German-invested company, specializes in IT and Business Process Outsourcing (BPO). Our headquarters are in Quang Trung Software City (HCMC), and branches in Can Tho, Hau Giang, and a representative office in Fukuoka, Japan.
For over 21 years, DIGI-TEXX has been a trusted partner across various industries including E-commerce, Banking, Insurance, Manufacturing, Construction, Historical Archives, Education, and NGOs. We brought competitive advantages to our clients across Europe, America, Japan, and Vietnam through our skilled workforce and leveraging cutting-edge technologies such as AI, Deep Learning, Big Data Analytics.
Core Services: data processing, document digitization, image processing, annotation services, and business support.
Position: Senior Business Analyst
Working time: 8:00 am - 5:50 pm, Mon-Fri (have flextime policy)
JOB DESCRIPTION
The senior Business Analyst (BA) plays a vital role to link between the company, teams, and clients. This role works on projects inside and outside the company to get important results. The main job is to understand what everyone needs, analyze it, and come up with solutions. After giving out solutions, the senior BA works closely with the Development team, Testing team, and others to ensure everything is implemented successfully. The senior BA also shares the findings and suggestions with the teams and clients.
- Work closely with stakeholders and users to acquire their problem statements, objectives, and risks, ensuring a complete understanding of their expectations and demands.
- Analyze and collaborate with the Technology team to break down feasibility and develop suitable solutions.
- Break down technical tasks, estimate efforts, and outline the implementation timeline.
- Write documents such as BRD, FRD, UC, US, mockups, wireframes, etc., ensuring they are kept up to date throughout the project delivery.
- Coordinate with the UX/UI team, Tech team, QA team, and DevOps to ensure smooth implementation of all requirements.
- Support the Project Manager, Product Owner, KAM, DevOps, Security team and others during projects.
- Perform other tasks assigned by the line manager or support projects as needed.
REQUIREMENTS:
- At least 4 years of experience working as a Business Analyst (Mandatory).
- Experience in multiple domains such as outsourcing, banking, insurance, fintech, logistics, etc.
- Proven experience working with various project management methodologies, including agile, waterfall, and hybrid approaches.
- Proficiency with Business Requirement Document (BRD), User Stories/Use Case Specification Document, Functional Requirement Document.
- Proficiency with BPMN 2.0.
- Proficiency with mockup/wireframe tools like draw.io.
- Experience with software development processes and methodologies.
- Experience in mentoring and coaching less experienced team members.
- Bachelor or Master Degree of Information Technology, Economics, or other related fields.
- Certification in business analysis such as CBAP, PBA, CCBA, etc. is a very big plus.
BENEFITS:
- Competitive compensation package including 13th-month salary and individual performance-based bonus.
- Participation in social insurance with 100% base salary.
- 100% salary in 2 months probation.
- Free parking card.
- Company trip, team building.
- Internal activities and clubs (year-end party, sports day, football club).
- Benefits from the Union (gift for Tet holidays, birthdays, weddings, childbirth).
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