This position requires strong business analysis, technical and functional writing skills along with the ability to apply proven project management, communication, and problem-solving skills to maximize the benefit of IT systems, practices and procedures in a KanBan development environment. This role will carry the expectation to absorb and retain information quickly, specifically complex functional and technical information.
KEY RESPONSIBILITIES:
- Developing written specifications about the organization's business systems to be read by both technical and non-technical personnel across all departments.
- Liaise with internal and external customers to define business procedures and establish documentation needs.
- Analyze customer requests and prepare technical documentation for software development.
- Analyze IT project requirements to determine types of documents needed.
- Collaborate with systems and development staff to collect and interpret technical information.
- Communicate process changes, enhancements, project status, and modifications to management, peers, staff, vendors and other Associates so that issues can be resolved.
- Plan, organize and manage multiple projects including:
- Creating Project Work plans.
- Identifying resources, making assignments, and reporting progress.
- Applying methodology and enforcing project standards to minimize exposure and risk.
- Ensuring project documentation through all phases of the project.
REQUIRED SKILLS:
- Bachelor's degree in IT related field.
- Proficient with PowerPoint, Visio and MS Project.
- Strong experience in writing technical documents for developer use.
- Excellent analytical skills.
- Minimum 3 years' experience managing IT projects.
- Highly self-motivated and willing to tackle new challenges.
Seniority level
Associate
Employment type
Contract
Job function
Product Management
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