Public Health Advocate I: Child Care and Operations Professional (Entre Familia)
: Job Details :


Public Health Advocate I: Child Care and Operations Professional (Entre Familia)

BOSTON PUBLIC HEALTH COMMISSION

Job Location : Boston,MA, USA

Posted on : 2025-08-10T01:24:12Z

Job Description :

Description

Role

Functioning as counselor, responsible for the oversight of program activities, within the residential milieu. This includes:

Child Care

  • Parent/child interactions, physical and mental health, the overall well-being and safety of all residents and children of the program.
  • Offering residents and their children support in the evening hours including during dinnertime, in the transition to bedtime and the transition afterward.
  • Escorting and transporting clients to outside self-help groups and other activities as needed.
  • Ensuring that evening programming is maintained and participates in family activities as planned.
  • Welcoming of visitors and supervising the visits as needed and enforcing family visitation policies and procedures.
  • Performing other duties as required.
  • Operations

  • Identifying and intervening in actual and potential problem situations using a trauma informed perspective, in order to minimize disruption of the residential recovery environment.
  • Providing supportive counseling to program clients as needed.
  • Observing and recording client behavior and reporting pertinent client information to other staff.
  • Enforcing all house rules, regulations, and policies and procedures.
  • Maintaining security of all physical areas of the program.
  • Managing and exercising sound judgment in conflict situations.
  • Managing emergency situations and contacting the on-call clinical staff for specific assistance.
  • Assisting in drug screening tests and other forms of interventions to ensure a safe, trauma informed environment of recovery.
  • Managing front desk duties during the shift including answering phones, supporting women in transitioning from one building to another, picking up mail and communicating with external providers and visitors in a professional manner.
  • Assisting the evaluation team in data collection activities (when applicable).
  • Observing medication distribution during medication times.
  • Writing shift reports.
  • Doing hourly checks on the residents and families to ensure compliance with BSAS licensing regulations.
  • This job description is based on the Public Health Advocate Series. May be required to perform any and all duties and responsibilities of a Public Health Advocate I, as set forth in the BPHC Advocate Series.

    Qualifications

  • The minimum requirement is an AA or equivalent education and training in child development, child psychology, and childhood education and at least 3 years of experience working with families and children, substance use and mental health disorders.
  • Knowledge of Addiction, Trauma, and Recovery is required.
  • Experience in health care, public health, or social service field preferred.
  • Experience in community outreach/case management activities is a plus.
  • Demonstrated cultural competence with diverse ethnic, gender, cultural, and socio-economic issues pertinent to addiction.
  • Must have knowledge of local community organizations, the courts, and government agencies.
  • Good organizational skills and must have the knowledge and ability to operate a computer and Microsoft Office programs, such as Word, PowerPoint, and Excel.
  • Able to meet deadlines and is self-directed.
  • Great interpersonal skills and ability to communicate effectively both verbally and in writing with coworkers, external providers, residents, and children of the program.
  • Must have a driver's license and clean driving record.
  • Trained in CPR, crisis intervention, and first aid.
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