Vendor Relations Representative - Global Facility Management & Construction : Job Details

Job DetailsLevel: EntryJob Location: Global Facility Management - Melville, NYPosition Type: Full TimeEducation Level: Not SpecifiedSalary Range: UndisclosedTravel Percentage: NoneJob Shift: DayDescription

Position Summary:

Responsible for recruiting vendors, maintaining strong relationships, and assuring compliance with competitive urgency. Uses effective communication skills to deescalate Vendor concerns and work closely with all company departments.

Position Responsibilities:

Handle proactive and reactive Vendor recruiting needs.

Maintain relationships with current vendor base to support the business.

Remain detail-oriented with the ability to interpret technical information.

Educate new recruits on our current business practices and obtain compliance documents.

Collect Vendor territory, skills, and rates. Ensure all information is complete and updated within our database.

Assist our clients located within malls by providing Mall Maintenance their necessary compliance documents.

Receive and handle incoming calls from Vendors with complaints or concerns. Compile research based on their comments and provide resolutions.

Diffuse escalated vendor situations and offer ongoing support and training.

Complete reports and negotiate vendor rates based on data analysis.

Assist management team with Vendor scorecards and provide vendor feedback as needed.

Manage special projects and miscellaneous tasks to completion.

Handle work tasks in priority order based on daily game plan provided by the Team Leader or Assistant Manager.

Skills and Experience:

Customer service experience required.

Time management and attention to detail.

Ability to multi-task in a fast-paced environment.

Innovative thinking and analytical skills.

Strong team player.

Motivated self-starter.

Excellent written and oral communication skills.

Proficient in Microsoft Office, advanced Excel skills.

Qualifications#J-18808-Ljbffr