Switchboard Operator - Onsite Only - NO REMOTE WORK - Magellan Solutions USA (MSUSA) : Job Details

Switchboard Operator - Onsite Only - NO REMOTE WORK

Magellan Solutions USA (MSUSA)

Job Location : Roanoke,VA, USA

Posted on : 2025-08-05T08:20:41Z

Job Description :
Switchboard Operator - Onsite Are you interested in a switchboard operator role? You're in the right place! This is an opportunity to work in an On-site call center environment with a supportive and team-oriented work environment.
  • Inbound calls only
  • Work at a premier medical facility
  • Help support our veterans
  • Benefits Available
Magellan Solutions USA is a veteran-owned Call Center and BPO company with a track record of performance. Magellan is actively recruiting for a part-time Call Center Representative opportunity for a Federal client in Salem, VA. Essential Duties and Responsibilities
  • Schedule:
    • Days Worked - Tuesday, Wednesday, Saturday, and Sunday.
    • Tuesday and Wednesday - 10:00am to 2:00pm
    • Saturday and Sunday - 3:00pm - 11:00pm
  • Answers incoming calls and communicate with clients with respect, courtesy, empathy, tact, and professionalism.
  • Troubleshoots situations accurately, quickly, and efficiently for customers on the phone.
  • Maintains an above average attendance record.
  • Follows established standard operating procedures.
Qualifications/Requirements
  • High school diploma required
  • Prior customer service or call center experience preferred.
  • Outstanding verbal communication skills (phone etiquette).
  • Detail oriented, ability to multi-task, and highly organized.
  • Strong Microsoft Office skills.
  • Can work without direct supervision.
*Previous Military encouraged to apply*Please kindly note that all potential candidates must be able to pass an extensive background check
Apply Now!

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