Supervising Mediator (268C), United Family Court Services Program - Superior Court of California, County of San Francisco : Job Details

Supervising Mediator

Unified Family Court Services Program

(Class Code 268C)

The Superior Court of California, County of San Francisco, is seeking highly qualified individuals interested in serving as Supervising Mediator, Unified Family Court (UFC) Services Program. Duties include planning, organizing, and supervising the counseling and mediation services of the UFC Services Program, including family law mediation and dependency mediation; supervising a professional mediation staff; providing clinical consultation and supervision to staff; conducting counseling and mediation in family law and dependency matters; investigating child custody and visitation disputes and providing alternative dispute resolutions; preparing written reports, evaluations, and recommendations for the Court; and performing other job-related duties as required.

This selection process is being conducted in accordance with San Francisco Superior Court Personnel Rule 4. An eligibility list will not be established.

FINAL FILING DATE:12:00 PM, Wednesday, August 20, 2025

COMPENSATION:$4,496.06 to $5,464.54 biweekly ($116,897 to $142,078 annually)

The Court offers a generous flexible benefits program which includes a variety of health, dental, life insurance plans, and other benefit options; a contributory retirement plan; paid vacation, sick leave, floating holidays, and holiday pay; and a deferred compensation savings program.

• Plans, organizes, and supervises the Family Court Services division and other related functions of the Unified Family Court.
• Schedules and oversees the work of assigned staff; conducts performance evaluations; coordinates and or provides training to staff.
• Provides assistance with resolving unusual and complex problems.
• Provides clinical consultation.
• Provides input for the selection of new staff.
• Initiates disciplinary actions in collaboration with Chief of Operations.
• Implements procedures for scheduling mediations and adapts such implementation as staff availability requires.
• Makes work assignments to mediators, taking all available information regarding preferences and expertise into consideration.
• Mediates a variety of child custody and visitation disputes.
• Investigates and evaluates cases for Court reports regarding parental responsibilities for children.
• Makes referrals to private evaluators.
• Prepares and organizes data, providing reports to the Court regarding guardian/custodial arrangements which best serve the interest of a child.
• Prepares a wide variety of reports, correspondence, dispositions regarding assigned cases.
• Provides input and collaborates with Chief Operations Officer and Unified Family Court leadership regarding department policy, procedures, local rule updates, case management system and process improvements on an ongoing basis.
• Testifies in court in matters not relating to confidential mediation.
• Conducts group/parent orientations and parent education related to mediation and court procedures pertaining to child custody.
• Explains the mediation process to parents, judicial officers and members of the public.
• Conducts additional “return” / “extended” mediation for parents as necessary.
• Makes referrals for assistance to other community resources.
• Consults with other Court staff, supervisors, Family Law judicial staff, and community resource personnel regarding case issues and problems.
• Answers a variety of questions from parents, attorneys, Court staff, and the general public regarding the mediation process.
• Handles daily Court “intake” duties as assigned.

Work is performed in an office and courtroom environment, requiring continuous contact with other staff and the public.

Typical Physical Requirements:Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, and FAX.

Possession of, or ability to obtain, a valid California Driver's License.

Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:

Education equivalent to a Master of Arts Degree from an accredited college or university in psychology, social work, marriage, family and child counseling or other behavioral science substantially related to marriage and family interpersonal relationships plus substantial experience in mediation and custody investigations, family counseling, child protective services, or family conciliation, preferably with some portion as a supervisor or manager over others performing such work.

DESIRABLE QUALIFICATIONS

Knowledge of:

• Principles, practices and theories of adult and child psychology.
• Functions and operations of the Superior Court of California, County of San Francisco.
• Laws, rules, regulations, policies, and legislation related to Court operations and functions, particularly those related to family law, probate, and court mediation.
• Principles, techniques, and practices of crisis intervention and court mediation.
• Investigation methods and counseling techniques.
• Legal terminology, legal documents, and court procedures.
• Principles of effective public and community relations.
• Conflict resolution techniques.
• Available community resources.
• Principles of collaboration, supervision, training, employee evaluation, and employee discipline.

Ability to:

• Plan, organize, direct, and supervise the counseling and mediation functions of the Unified Family Court.
• Provide training, scheduling, and evaluations for assigned staff.
• Interpret, explain, and apply a variety of codes, statutes, policies, rules, procedures, instructions, and regulations related to mediation and Family Court functions.
• Negotiate mediation agreements.
• Analyze complex problems and evaluate alternatives.
• Prepare clear, concise, and accurate records and reports.
• Conduct mediation investigations and hearings, maintaining composure and neutrality when working with upset and hostile clients.
• Testify in court.
• Maintain confidential information when required by legal or ethical standards.
• Establish and maintain effective working relationship with individuals from varying socioeconomic backgrounds, often under difficult and stressful circumstances.

HOW TO APPLY

Interested individuals must apply online and include a valid email address where the applicant can receive future correspondence regarding the position. To be considered for the position, applicants must submit ALL the following items:

·San Francisco Superior Court online employment application (fully completed)

·Resume.

·One-page cover letter explaining why the applicant is interested in the position, and briefly describing the relative experience and education applicable to the position.

The application, resume, and cover letter are very important to the selection process. It is recommended that applicants review the information in this announcement and on the application very carefully. Once the application has been submitted, it cannot be corrected, changed or resubmitted. All applications must be submitted by the final filing date and time indicated in this announcement.

SELECTION PROCESS

Initial Screening

Complete application packages received by the final filing date and time will be evaluated to determine if applicants meet the minimum qualifications. The Court will further evaluate these documents and may interview only those applicants it deems may best meet the needs of the Court. Not all applicants will receive an interview.

Oral Interview

If necessary, selected applicants may be interviewed to determine their relative knowledge, abilities, and skill levels in job-related areas. If interviews are scheduled, it is anticipated that they will be conducted in August/September 2025.

Qualified applicants with disabilities requiring reasonable accommodation to participate in the selection process should complete the relevant section of the employment application.

OTHER APPOINTMENT INFORMATION

Employment is subject to security clearance. Any false statement or omission of material fact may cause forfeiture of employment. Information presented on employment applications, resumes, and attachments, and during the selection process is subject to verification. Employees are prohibited from engaging in activities which conflict with the interests of the Superior Court of California, County of San Francisco.

Immigration laws require that all employees hired after November 6, 1986, must provide proof of work eligibility. At the time of appointment to a position, all applicants must possess a valid Social Security number, and will be required to present original documents which verify citizenship or legal alien status as well as identity (such as a social security card and driver's license, or a green card and a driver's license, or a valid U.S. passport).

THE SUPERIOR COURT OF CALIFORNIA, COUNTY OF SAN FRANCISCO, IS AN EQUAL OPPORTUNITY EMPLOYER. APPLICANTS SHALL NOT BE FAVORED OR DISCRIMINATED AGAINST BECAUSE OF RACE, COLOR, RELIGION, GENDER, NATIONAL ORIGIN, ANCESTRY, CITIZENSHIP, AGE, MARITAL STATUS, PHYSICAL DISABILITY, MENTAL DISABILITY, MEDICAL CONDITION, SEXUAL ORIENTATION, GENETIC INFORMATION, UNION ACTIVITY, POLITICAL AFFILIATION, OR OTHER NON-MERIT FACTOR.

For questions on the above information, contact the Human Resources Officeof the Superior Court of California, County of San Francisco, (415) ###-####.