Service Operations Manager - Kone Mexico : Job Details

Service Operations Manager page is loadedService Operations ManagerSolliciteren locations Bangkok Chatuchak time type Full time posted on 6 dagen geleden geplaatst job requisition id R0650600

What will you be doing?

• Service Managerrole is to lead the operational service team (2-3 supervisors and 20-30 service Technicians) that ensures that KONE always delivers on its commitments to our customers in a safe and timely manner and to the agreed high standard of quality.
• The Service Manager establishes and maintains good relationships with his/her customers through regular interaction with them. He/she also coaches, leads and motivates the Maintenance Technicians to continuously improve field performance.
• He/she manages the maintenance operations and variable costs according to the targets. With the help of dedicated repair tendering resources in Customer Service and Administration team, Service Supervisors ensure that repair and callout sales targets are achieved.

Are you the one?

• Bachelor's degree holder
• 8-14 year experience in service/maintenance operation and customer service/management.
• At least 4 years in supervisory role
• Commercial awareness
• Thai and English
• Safety knowledge
• Coaching skills
• Service Mindset skills
• Management skills (basic understanding of P&L / basic of quality management, etc.)
• IT skills (MS.Office)

Bij KONE geloven we dat onze medewerkers de sleutel zijn tot succes. We zijn trots op de arbeidsvoorwaarden die wij bieden, deze dragen bij aan de betrokkenheid en motivatie van onze medewerkers. We hebben een open en informele cultuur waar medewerkers met respect voor elkaar samenwerken met als streven de beste resultaten te behalen. Dit helpt ons om van KONE een ‘great place to work' te maken. We ondersteunen persoonlijke groei en bieden diverse kansen aan om je carrière binnen KONE verder te ontwikkelen.

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