Senior Program Coordinator – Hult Post Graduate Programs - EF Education First Gruppe : Job Details

As a Senior Program Coordinator, you will support the Post-graduate Central Academic Team at Hult International Business School based in Boston (Cambridge), Massachusetts, to maintain the highest academic and student services standards. The Program Coordinator plans, organizes, and carries out day-to-day academic and student facing operations as well as critical projects by supporting the Provost, Dean of Online Programs and Global Assistant Dean of PG Programs and Program Management team with various aspects of program planning and execution including:

• Assisting with curriculum and course coordination across all online and partnership programs
• Coordinating critical projects related to ESG content curation and course coordination across all post-graduate programs
• Assisting with the development of online course pages and supporting with digital content curation
• Serving as first point of contact to advise students on academic, student life and program guidance in specific online programs and serve as a resource to gather student feedback, questions, and concerns
• Advise students on academic system navigation, course selection and registration, program goals, academic progress, and address student concerns
• Assist with the day-to-day operations of online programs and provide faculty and course facilitation support during live-online course sessions
• Support with the coordination and execution of online guest speaker events
• Develop program presentation materials for prospective, confirmed and matriculated students
• Provide administrative support for all aspects of the program including setting up course pages, posting updates, assisting with student registration, posting grades, and running student progress reports
• Support with major annual campus events like orientation and graduation activities.
• Other duties as assigned

This is a multi-function role incorporating project management skills, operations and administration, student advising, faculty support, course coordination and delivery support, with global constituents.

Note: This role requires in-office/on-campus presence at our Cambridge, MA campus 4 days a week with 1 day work-from-home (WFH) benefit. The 1-day/week WFH benefit is subject to change at any time should the School change its approach. Some weekend and evening course support will be required. When weekend course support is required, the on-campus presence requirement for the prior or following week may be adjusted to account for weekend work time.

Values and Skills

• You believe in a global education and embrace cultural diversity in your school.
• Insist on the highest academic and service standards in order to provide your students with a transformational business education.
• You are exceptionally well organized, with excellent attention to detail
• You have a high level of competence with technology required to run and coordinate online programs
• You are a team player and can work cross-functionally and collaboratively to incorporate the very latest innovations and best practices into our curriculum.
• You are results-driven and hands-on. You believe nothing is impossible—if you have the right attitude and a little entrepreneurial spirit.
• You thrive under pressure and enjoy a fast-paced work environment.
• You are excellent at written and oral communication with developed presentation skills

Minimum Requirements (Knowledge, Skills, and Attributes)

• Experience in academic programming, curriculum coordination, digital content curation preferred.
• Advanced knowledge of ESG trends, whether via prior work experience or education is highly desirable
• A proven track record in administration and experience in an academic environment is preferable
• Be skilled in Word, Excel, PowerPoint.
• Familiarity with tools like Salesforce and Canvas
• Have excellent communication skills, written and oral, in day-to-day dealings with faculty, staff, and students
• Have a high attention to detail
• Be good at problem solving and have the attitude that ‘nothing is impossible'
• Have excellent project management skills
• Native English speaker or similar level of written and spoken English.
• Proven track record and commitment to outstanding customer service.
• Highly analytical with excellent problem solving and project management capabilities.
• Flexible approach to work and able to maintain composure in a fast-paced environment.
• A high energy and enthusiastic individual who thrives under pressure, is able to use their own initiative, prioritize tasks and operate to tight deadlines.
• Personable, persuasive and a strong influencer, with the ability to cultivate and maintain relationships.
• Exceptionally well organized.
• Passion for high standards of customer service.
• Proactive, results-oriented with a positive approach.
• Collegial attitude and able to work collaboratively across teams and campuses.
• Proficient in the use of standard software to manage data, interpret reports, and generate professional, well-presented documents and presentations, including Word, Excel, and PowerPoint
• Familiarity and comfort with running virtual meetings and programs
• Able to work occasional hours outside of typical work hours in high-demand times

Please note that you must have full time work authorization in the United States to be considered for this position.

Application close date: Until filledPosition start date: Flexible between July 1st and August 1st

Why you'll love working here: Perks, Benefits, and more!

This is the most fun, high caliber place you'll ever work. Ask any employee why they love Hult (whether they've been here 10 minutes or 10 years) and they'll probably tell you the same thing: it's the people. When you work at Hult, you join a purpose-driven, international and energetic community that thrives on continuous learning, fearless innovation and mutual support.

In addition, you can expect:

• Commitment to professional growth: robust monthly calendar of trainings and workshops
• Four weeks paid vacation your first year, ten paid holidays, and two floating holidays
• Exciting business travel opportunities
• 25% company match on your 401(k) contributions
• Market-leading medical, dental and vision coverage, along with options for life and disability insurance, legal and pet insurance
• Dependent care, healthcare and commuter Flex Spending Accounts (FSAs)
• Access to fertility care and family-building support
• Wellness benefits including a yearly fitness reimbursement
• Frequent social and learning events, including access to our employee-run resource groups
• Robust Employee Assistance Program
• Tenure-based sabbatical eligibility
• EF Product Discounts (discounts on travel, international language schools, Au Pair program and more)
• Discounts at local venues and businesses
• Amazing offices designed to match the caliber of the people who work there, plus the flexibility of working from home one day a week.
• Eligible for a free Staff MBA

About Hult International Business School

Hult is the business school ‘for those made to do'. What does that mean? It means we believe that theory is good, but practice is better. This belief is the guiding force behind every program we provide, every course we create, every class we run.

We are a global network with campus locations on three continents and enrollment offices worldwide. So, you won't be surprised to learn that our people are just as international. If you're looking for global diversity you'll find it in our student body, enrollment teams and world class faculty.

With courses from undergraduate to postgraduate (Masters, MBA, and Doctorate) level Hult gives students the confidence to be themselves, the caring approach that the world needs, and the inspiration to lead others to do the same.

Equal opportunities at Hult

Hult is dedicated to actively creating a diverse and inclusive environment and is proud to be an equal opportunity employer. We are committed to providing opportunity regardless of gender, religion, race, color, sexual identity, disability, ethnicity, age, and all the individual identities that make us unique. If you require any accommodation to assist you in the interview process, please submit this with your inquiry. Hult offers competitive salaries and benefits in a global, empathetic, and highly multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking school, we'd love to hear from you.

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