Residential Program Director - Complete Staffing Solutions : Job Details

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Location: Springfield, MA

Salary: $62,000/year

The Residential Program Director is responsible for overseeing the operation and delivery of clinical, residential, and medical services within the latency-age group home. This includes supervising staff, ensuring regulatory compliance, and maintaining a trauma-informed, therapeutic environment.

• Oversee all aspects of service delivery
• Supervise Residential Supervisors and provide staff support
• Develop and monitor quality performance indicators
• Ensure compliance with licensing and regulations
• Collaborate on policies and procedures
• Participate in on-call rotation and crisis support
• Maintain certifications (CPR, First Aid, AED, CPI, MAP); training provided if needed)

• Bachelor's degree required; Master's preferred
• At least 3 years' administrative experience in a residential setting
• Knowledge of trauma-informed care principles
• Familiarity with child protective systems and regulations
• Valid driver's license and reliable transportation
• Ability to pass background checks (CORI, DCF, driving)

• Seniority level: Director
• Employment type: Full-time
• Job function: Business Development and Sales
• Industry: Staffing and Recruiting