Provider Patient Concierge Rep - RadNet : Job Details

Ability to offer concierge level service to pre-selected patients (cancer patients, claustrophobic, children, disabled, elderly, nervous, etc.) Provide exceptional level of customer service to select physician offices including targeted IPA contracted providers, as well as provider offices interested in receiving additional and high-level customer service/support. Assisting with designated direct site scheduling and prior authorizations for advanced imaging studies. Provides Special Handling, VIP and support to Medical Groups/ IPA providers and their staff with scheduling, stat request, medical records, reports, etc. Marketing Concierge Provide Sales field calls to referring physicians Responsible for working with Sales/ Marketing/ Communications team at Health fairs, forums, group informational talks, etc. Provide set up and assistance with Physician Portal Assist Marketing Director in customer service trainings, customer service follow ups, constant in-house trainings, for the region...Concierge, Patient, Marketing Director, Customer Service, Public Relations, Healthcare