OPWDD RESIDENTIAL MANAGER - SCO Family of Services : Job Details

PURPOSE OF THE POSITION:To ensure that the house is operated in response to each consumer's benefit and in compliance with relevant regulations.SPECIFIC RESPONSIBILITIES

• Ensure all individuals receive services aligned with their specific Service Plans, Life Plans, CFA, and Circle of Support goals.
• Ensure spending aligns with the program's approved budget and Report of Operations, including oversight of Coupa expenditures and proactive management of payroll overtime.
• Promote community inclusion, independence, and quality of life.
• Monitor health, safety, and well-being through coordination with medical professionals and clinical teams.
• Attend semi-annual, annual, and special meetings at schools and/or day treatment programs.
• Ensure monthly clothing inventories are completed and documented.
• Monitor medication distribution, collaborate with nursing staff, and ensure timely medical appointments and medication orders.
• Conduct monthly staff meetings in conjunction with training requirements set forth by program leadership.
• Ensure quarterly drug regimen reviews are completed and filed.
• Verify documentation of contact with schools, day programs, and families.
• Direct oversight of Supervision and support of Assistant Managers and DSPs.
• Ensure adequate shift coverage and notify the Program Coordinator of staffing issues.
• Conduct weekly supervision and performance evaluations (3-month and annual).
• Provide in-house training and orientation for new employees.
• Observe and ensure staff are implementing goals and behavior support plans correctly.
• Inform the Program Coordinator of outstanding staff performance or disciplinary concerns.
• Maintain OPWDD PNA standards and policies & align with agency personal needs allowance policies.
• Ensure accurate documentation of in-house logs, occurrence logs, and training in-services.
• Responsible for hiring, training, evaluating, and terminating residence staff in conjunction with the Program coordinator.
• Ensure fire drills are conducted and documented as scheduled.
• Maintain fire safety logs, medication records, and other regulatory documentation.
• Collaborate with the Performance Quality Improvement (PQI) team on incident investigations and Justice Center reviews.
• Adhere to agency policies and attend required meetings.
• Oversee cleanliness, safety, and maintenance of the residence.
• Conduct regular facility walkthroughs and address maintenance needs monthly, including but not limited to the Facility Observation Checklist.
• Ensure vehicle maintenance and inspections are completed and logged.
• Inform clinical teams of needed program and recreational supplies.
• Foster positive relationships with families, guardians, and external partners.
• Communicate professionally with schools, day programs, and families.
• Promote and coordinate community inclusion activities.
• Act as a role model and resource for staff.
• Perform DSP duties when necessary to ensure residence safety and care.
• Demonstrate understanding of agency philosophy regarding behavior modification, communication, and inclusion.
• Other duties are assigned as noted by the program coordinator or designee.

Qualifications

• A high school diploma or GED is required; an associate or bachelor's degree in human services is preferred.
• Minimum 3 years of experience working with individuals with developmental disabilities, preferably in a residential or treatment setting.
• A minimum of 3 years of administrative/managerial experience with emotionally disabled populations is preferred.

Certifications & Skills

• Must complete Medication Administration (AMAP) to maintain employment.
• SCIP-R, CPR, and First Aid & AED certifications are required to be obtained and maintained.
• QDIP certification preferred.
• A valid NYS Driver's License is required.
• Strong written, verbal, and organizational skills.
• Proficiency in Microsoft Office and basic computer applications.
• Ability and willingness to obtain Promote Competencies certification.

Professional Expectations

• Demonstrates professionalism, respect, and integrity in all interactions.
• Maintains effective interpersonal relationships with team members, clinicians, and supervisors.
• Exercises sound judgment and decision-making.
• Serves as a positive role model for staff and individuals supported.

StatementSCO Family of Services is committed to ensuring the safety of our clients. All staff are screened and trained. Any inappropriate interactions with clients are taken seriously. We will fully cooperate with authorities in any case of abuse. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.