Manager of Voice Technology - Investor Strides LLC : Job Details

Job Listing Summary

As the Manager of Voice Technology, you will lead the development, implementation, and optimization of voice-enabled solutions across the firm, enhancing user experiences and driving business outcomes.

• Develop and execute a strategic roadmap for voice technology initiatives aligned with business goals.
• Lead cross-functional teams to design, implement, and maintain voice-enabled solutions, including voice assistants and IVR systems.
• Oversee the design, development, and deployment of voice applications and platforms.
• Collaborate with engineering, product, network, and UX teams for seamless integration of voice technology.
• Optimize voice recognition accuracy, NLP, and TTS capabilities to improve user experience.
• Build and manage a team of voice technology engineers and analysts.
• Define and track KPIs to measure the success of voice technology initiatives.
• Partner with business units to identify opportunities for voice technology solutions.
• Work with vendors to evaluate and integrate voice technology solutions.

• 5+ years of experience in voice technology, software development, or a related field.
• Proven experience managing teams and leading complex technology projects.
• Strong understanding of voice technologies, including Telecom, VOIP, and other voice platforms.
• Familiarity with cloud platforms (AWS, Azure, Google Cloud) and APIs for voice integration.
• Knowledge of data privacy and security best practices related to voice technology.

• Bachelor's degree in computer science, engineering, or a related field.
• Strong leadership and team management abilities.
• Effective communication and presentation skills.
• Commitment to the highest ethical standards.

The annual base salary range for this role is $175,000-$245,000 (USD), excluding bonuses and benefits.