Logistics Coordinator - PLS Logistics Services : Job Details

OverviewAs a Logistics Coordinator at PLS Logistics Services, you are responsible for maintaining productive working relationships with customer representatives, motor carriers, and PLS employees. This role comes with the passionate support of our company and your co-workers around you.ResponsibilitiesSUMMARY OF ESSENTIAL JOB FUNCTIONS

• Book and schedule all shipments within the assigned Account Executive/team
• Understand metrics that lead to profitability, including call center statistics, revenue and net revenue, variance to target, variance to max, load counts, etc.
• Maintain direct communication with Account Executives and Leadership team
• Identify and solve capacity shortfalls within the team
• Demonstrate thorough knowledge and understanding of various systems, technology, and tools to locate and secure various equipment types for customer shipments
• Assign carriers to move shipments based on shipment information
• Choose carriers based on service levels and profitability targets
• Negotiate carrier rates (under targets)
• Ensure all loads are covered that are expected to ship each day
• Assist with the training and development of all new logistics coordinators and AET's through shadowing, best practice sharing, and technical support
• Form productive working relationships with customer representatives, motor carriers, and PLS employees
• Monitor carrier performance and report carrier failures
• Other duties as required by business needs or as assigned

QualificationsMINIMUM REQUIREMENTS

• Intermediate skill level with Microsoft Outlook, Word, and Excel
• Ability to work flexible schedule
• Must exhibit the ability to work in a collaborative team environment
• Ability to multi-task and understand how to prioritize workload in order of importance
• Strong attention to detail

MINIMUM QUALIFICATIONS

• Associate degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience preferred.
• 5+ years of experience in the logistics, transportation, or freight brokerage industry
• Proven hands-on experience in dispatching, account management, and growing customer accounts