Level II Onsite Support Engineer - LincolnIT : Job Details

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Job OverviewWe are currently seeking a full time Tier II Support Engineer with a minimum of 5 years of extensive hands on experience with IT support and troubleshooting.

Responsibilities

• Provide phone support and remote remediation for workstation issues
• Troubleshooting and resolving customer system problems across a broad range of technologies
• Provide installations of new software and upgrades
• Provide installation of service Packs and security updates
• Provide onsite support and installations to clients when necessary
• Provide helpdesk support including analyzing and resolving end-user issues

Skills & Experience

• Knowledge of Microsoft operating systems and desktop applications
• Experience with installing, configuring, and administering a broad range of technologies
• Excellent written and verbal communication skills
• Certifications a plus

Company OverviewFounded in 1997, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity, and a passion for technology, submit your resume today!

BenefitsLincoln offers a competitive salary, training and education, a great benefits package (medical, dental, vision, 401k), generous paid time off, and an excellent work atmosphere.

Mid-Senior level

Full-time

Information Technology

Internet Publishing