Learning & Development Admin (Temporary) - AAA : Job Details

LEARNING & DEVELOPMENT ADMIN (TEMPORARY)WHAT YOU'LL DO:This role is responsible for managing and facilitating learning and development strategies that integrate the company's business needs, mission, and culture. Additionally, this position manages leadership development as well as provides learning support for all employees. This is a temporary position with an anticipated duration of 90 days of employment.WHO WE ARE: At AAA Washington, we equip our members with trusted service and expertise to confidently travel through life. We provide our members with best-in-class roadside assistance, discounts and rewards, travel services and insurance. For nearly 120 years, we've served our members, not shareholders, so our growth supports innovation for the Club today and for the future. Seeking to reflect the communities we serve and create an inclusive culture, we encourage employees to bring their full self to work and support applicants from all backgrounds, abilities and walks of life to apply.WHY YOU'LL LOVE WORKING AT AAA WASHINGTON:You'll play an important role in bringing AAA Washington's spirit of service and peace of mind to our membership. Consistently ranked as one of the Best Places to Work by Puget Sound Business Journal, we aim for work-life balance across the organization. We support hybrid and remote work options for many positions based in our corporate office (Bellevue, Washington) along with some of the best benefits in the region!ESSENTIAL DUTIES/RESPONSIBILITIES:

• Responsible for building learning and development programs across company's workforce.
• Serve as learning experience designer, facilitator, and coach for the organization.
• Oversee the needs analysis on an ongoing basis to determine training needs and establish objectives for the organization, team, or individual and partner with key stakeholders to support initiatives.
• Collaborate with technical trainers throughout the company to provide mentorship and assist with development of training materials and resources.
• Partner with key stakeholders to design and develop training solutions to improve employee retention and engagement and develop high performing employees.
• Ensure training and instructional materials, resources, and tools are maintained to ensure effectiveness and are aligned with departmental objectives.
• Manage learning technologies, including e-Learning tools, collaboration platforms, and LMS systems to enhance the training experience.
• Manage the content and learning paths in the LMS system and troubleshoot issues as necessary.
• Oversee effectiveness of training and development programs by assessing learning application, follow-through, and performance improvement.
• Collaborate with HR Business Partners to support various organizational programs and change initiatives.
• Partner with company leaders to develop career pathing and succession planning for team members.
• Manage departmental budget for training programs and activities.
• Manage relationship and outcomes with third party training suppliers or consultants. • Contributes to a positive team dynamic through respectful interactions, positive contributions, and active collaboration to achieve department and organizational goals.
• Incorporates AAA's vision, mission and values in day-to-day activities and behaviors; guides and motivates others to remain committed to AAA's vision mission and values.

SUPERVISORY RESPONSIBILITIES:

• Provides direct management to the learning and development team.
• Responsible for developing people, improving processes, reducing costs, monitoring quality, delivering results against established objectives, and ensuring a high level of service to internal and external customers.
• Manages assigned employees by recruiting, selecting, orienting, training, coaching, developing, counseling, and disciplining employees; planning monitoring, appraising, and reviewing employee job contributions; maintaining compensation, resolving problems, and implementing change.

MINIMUM QUALIFICATIONS:

• Bachelor's degree (BA) in adult education, organizational development, human resources, or related field or equivalent experience
• 6+ years' experience in managing training and development or instructional design
• 5+ years' experience in leadership or management role

PREFERRED QUALIFICATIONS:

• Master's degree (MA) in adult education, organizational development, human resources, or related field
• Certified Professional in Talent Development (CPTD) certification preferred

CERTIFICATES, LICENSES, REGISTRATIONS:

• None

KNOWLEDGE, SKILLS, ABILITIES:

• Knowledgeable in all organizational practices and HR confidentiality standards.
• Advanced knowledgeable in MS Office tools and e-Learning and LMS software.
• Ability to adjust style and approach to suit situations that involve rapidly changing tasks, shifting priorities, and simultaneous demands.
• Ability to communicate clearly and professionally both verbally and in writing, including effective use of listening skills.
• Ability to notice discrepancies and inconsistencies in available information.
• Skilled in establishing rapport and gaining the trust of others as well as the ability to build relationships for potential business and other positive actions.
• Skill in working independently and following through on assignments with minimal direction.
• Ability to establish and maintain cooperative working relationships.
• Ability to manage multiple projects and requests from various people at any given time and act independently.
• Skilled in using appropriate interpersonal styles to relate positively to others and reduce conflict.
• Skilled in mentoring, motivating and guiding others toward both individual and organization goals.
• Ability to create a culture of diversity, inclusivity, collaboration, and teamwork.

SALARY:Hiring Range: Equivalent to $98,634-$113,424 annuallyFull Pay Band for the Role: Equivalent to $98,634-128,214 annually.BENEFITS WE OFFER:

• Health insurance (medical, vision, dental and prescription drug)
• Up to 22 days of Paid Time Off (PTO) in the first year
• Eleven paid holidays in addition to PTO
• 401(k) with Employer Match
• Life, Short-Term Disability and Long-Term Disability insurance
• Flexible Spending Accounts
• 4 Hours of Volunteer Time Off per year
• On-Demand Pay / Earned Wage Access
• Free Premier RV AAA Washington Membership
• Travel, Insurance, and Membership Discounts and Perks
• Paid, on-going training throughout your career
• THRIVE wellness program
• Tax-advantaged commuter benefit
• Free parking
• Financial Literacy Education

WORK ENVIRONMENT & PHYSICAL DEMANDS:

• Hybrid work from home and office required.
• The physical environment is typical of a standard office space. It requires the employee to work inside for the duration of work. Must be able to remain in a stationary position, sitting for more than 50% of the time. This position will require occasionally moving about inside the office to access equipment, cabinets, etc. May work around office equipment which could be noisy, such as copiers and fax machines.

OTHER:

• Equipment used: Computer, phone, various virtual technologies and programs, other office equipment.
• Travel: Minimal travel (< 25%) may be required.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.DISCLAIMER:Position/Job characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.PandoLogic. Category: Technology, Keywords: Learning Experience Designer