Responsibilities
- Support and develop critical applications.
- Work in a follow-the-sun support / DevOps organization.
- Analyze outages and defective states, initiating and monitoring measures to remedy them.
- Configure, test, and roll out in production new infrastructure and application changes via CI/CD.
- Manage APIs, microservices, Docker, and managed services.
- Support the deployment pipeline regarding packaging, deployment, and integration with test automation tools like Jenkins.
- Ensure production stability, performance, and a secure infrastructure environment.
- Collaborate with cross-functional teams to develop global IT solutions.
- Provide timely resolution of functional and technical issues, reporting incidents to the appropriate chain of command. End users include Sales, Traders, Front, Middle, and Back Office.
- Troubleshoot functional issues in a complex financial environment with various applications and architectures regionally and globally.
- Provide functional and technical expertise to produce maintainable, high-quality solutions, including documenting system requirements and support run books.
- Participate actively in onboarding new applications.
- Communicate with users regarding outages and upcoming events like releases and projects.
- Liaise with development/support teams in Bangalore, New York, and Paris.
- Understand regulatory environment and constraints.
- Respond to end users within the timeframe dictated by problem severity, documenting and tracking issues and actions.
- Adhere to internal IT norms, standards, and processes.
- Report production and project status timely to clients and IT management.
- Partner with global support teams (Paris/Asia) to ensure quality support for end users.
Profile required
DIVISION DESCRIPTION:Global Banking Technology & Operations (GBTO) provides daily services to GBIS Business Units and clients. GBTO aims to meet evolving client needs and market requirements, supporting technological transformation within GBIS.
Technical Skills:
- 1-3 years of development experience in Java, SQL.
- 1-2 years scripting experience in Unix, Python for automation and investigation.
- Experience with continuous deployment/delivery tools like Jenkins, GIT.
- Knowledge of ITIL standards.
- Experience with cloud platforms like Azure or AWS is a plus but not mandatory.
Desired / Plus:
- Experience supporting financial services environments.
- Experience in a global/international financial IT setting.
Educational Requirements:
- University degree in computer science, preferably with a background in financial markets or similar.
Why join us
Societe Generale is committed to an inclusive recruitment process. We value diversity and encourage applications from all qualified candidates.
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